At a Glance
- Tasks: Communicate with residents and coordinate housing works for a smooth project delivery.
- Company: Join a dynamic team in Leeds focused on housing retrofits.
- Benefits: Competitive pay, potential for full-time role, and flexible working hours.
- Other info: Opportunity for career growth in a supportive environment.
- Why this job: Make a real difference in the community while developing your communication skills.
- Qualifications: Experience in tenant liaison or construction, strong communication, and IT skills.
Tenant Liaison Officer required to work in Leeds on a retrofit scheme on housing for 4-6 weeks cover - could possibly lead to a full-time role for the right candidate.
Ideally, you will be an experienced Tenant Liaison Officer with a background working in either construction or a similar position previously. As well as having a strong knowledge of internal and external programmes, you will be a strong communicator with excellent customer service and good IT skills.
Job Role Includes:
- Deliver clear and effective communications to customers and residents about the nature and scope of works.
- Act as the main point of contact for residents, addressing enquiries and concerns professionally and empathetically.
- Coordinate access arrangements to ensure works are delivered smoothly and on schedule.
- Resolve access-related or resident issues promptly, escalating where necessary to ensure timely solutions.
- Maintain accurate records of communications, access arrangements, and issue resolutions for project documentation.
Essential: Driving Licence, own transport, previous experience/similar job role
£14.50 inclusive of holiday pay PAYE OR £17 Per Hour Umbrella
Monday to Thursday 8:00am - 4:30pm, Friday 8:00am - 3:30pm
Tenant Liaison Officer in Leeds employer: Fawkes and Reece
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