Resident Liaison Officer in Leeds

Resident Liaison Officer in Leeds

Leeds Full-Time No working from home possible
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At a Glance

  • Tasks: Communicate with residents and coordinate housing retrofit works effectively.
  • Company: Join a dynamic team in Leeds focused on community improvement.
  • Benefits: Competitive pay, potential for full-time role, and flexible hours.
  • Other info: Opportunity for career growth in a supportive environment.
  • Why this job: Make a real difference in your community while gaining valuable experience.
  • Qualifications: Experience in tenant liaison or similar roles, strong communication skills.

Resident / Customer Liaison Officer required to work in Leeds on a retrofit scheme on housing for 4-6 weeks cover - could possibly lead to a full-time role for the right candidate.

Ideally, you will be an experienced Tenant Liaison Officer with a background working in either construction or a similar position previously. As well as having a strong knowledge of internal and external programmes, you will be a strong communicator with excellent customer service and good IT skills.

Job Role Includes:

  • Deliver clear and effective communications to customers and residents about the nature and scope of works.
  • Act as the main point of contact for residents, addressing enquiries and concerns professionally and empathetically.
  • Coordinate access arrangements to ensure works are delivered smoothly and on schedule.
  • Resolve access-related or resident issues promptly, escalating where necessary to ensure timely solutions.
  • Maintain accurate records of communications, access arrangements, and issue resolutions for project documentation.

Essential: Driving Licence, own transport, previous experience/similar job role

£14.50 inclusive of holiday pay PAYE OR £17 Per Hour Umbrella

Monday to Thursday 8:00am - 4:30pm, Friday 8:00am - 3:30pm

Resident Liaison Officer in Leeds employer: Fawkes and Reece

Join a dynamic team as a Painter in Nottingham, where we prioritise a supportive work culture and offer competitive pay of £20 per hour. With opportunities for growth and the potential for contract extension, this role not only allows you to showcase your skills on a new build school scheme but also fosters a collaborative environment that values your contributions.

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Contact Details:

Fawkes and Reece Recruitment Team

We think you need these skills to ace Resident Liaison Officer in Leeds

Communication Skills
Customer Service
IT Skills
Problem-Solving Skills
Record Keeping
Coordination Skills
Empathy