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- Tasks: Communicate with residents and coordinate access for smooth project delivery.
- Company: Join a dynamic team in Harrow focused on community engagement.
- Benefits: Competitive pay, flexible hours, and potential for permanent position.
- Why this job: Make a real difference in residents' lives while developing your communication skills.
- Qualifications: Experience as a Tenant Liaison Officer and a valid driving licence.
- Other info: Opportunity for career growth in a supportive environment.
The predicted salary is between 19 - 20 £ per hour.
Tenant Liaison Officer required to work in Harrow on a E.W.I, Roofing and Externals scheme. This contract is temporary to permanent for the right candidate.
Ideally, you will be an experienced Tenant Liaison Officer with a background working on E.W.I, Roofing and Externals scheme. As well as having a strong knowledge of internal and external programmes, you will be a strong communicator with excellent customer service and good IT skills.
Job Role Includes:
- Deliver clear and effective communications to customers and residents about the nature and scope of works.
- Act as the main point of contact for residents, addressing enquiries and concerns professionally and empathetically.
- Coordinate access arrangements to ensure works are delivered smoothly and on schedule.
- Resolve access-related or resident issues promptly, escalating where necessary to ensure timely solutions.
- Maintain accurate records of communications, access arrangements, and issue resolutions for project documentation.
Essential:
- Driving Licence, own transport, previous experience/similar job role
£19 - £20 per hour PAYE inclusive of holiday pay / Umbrella
Monday to Friday, 40 - 45 hours per week
Street Parking
To Apply:
Please apply via CV or call Aran/Danielle for further details or to apply!
Tenant Liaison Officer in Harrow on the Hill employer: Fawkes and Reece
Contact Detail:
Fawkes and Reece Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenant Liaison Officer in Harrow on the Hill
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry and let them know you're on the hunt for a Tenant Liaison Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to tenant liaison work. Think about how you would handle specific scenarios, like resolving resident issues or coordinating access arrangements. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Showcase your communication skills! During interviews, be sure to highlight your experience in delivering clear and effective communications. Share examples of how you've successfully addressed resident concerns in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Tenant Liaison Officer in Harrow on the Hill
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Tenant Liaison Officer, especially in E.W.I, Roofing and Externals schemes. We want to see how your skills match the job description, so don’t hold back on showcasing your relevant background!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Talk about your communication skills and customer service experience, and how they’ll help you excel in this position.
Show Off Your IT Skills: Since good IT skills are essential for this role, make sure to mention any relevant software or tools you’re familiar with. We love candidates who can hit the ground running, so let us know what you bring to the table!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your details and get you in the loop quickly. Don’t miss out on this opportunity!
How to prepare for a job interview at Fawkes and Reece
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Tenant Liaison Officer. Familiarise yourself with E.W.I, Roofing and Externals schemes, as well as the specific challenges that come with them. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Tenant Liaison Officer, strong communication is key. Prepare examples from your past experiences where you've effectively communicated with residents or resolved issues. Practising these scenarios can help you articulate your skills during the interview, making it clear that you can handle enquiries and concerns professionally.
✨Demonstrate Empathy and Problem-Solving
Be ready to discuss how you've dealt with difficult situations in the past. Highlight your ability to empathise with residents and resolve access-related issues promptly. This will show the interviewers that you can maintain a positive relationship with tenants while ensuring smooth project delivery.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and the specific projects you'll be working on. This not only shows your interest but also helps you gauge if the company is the right fit for you.
