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- Tasks: Build strong relationships with tenants and manage their queries during refurbishment projects.
- Company: Reputable social housing contractor based in Warrington.
- Benefits: Competitive salary of £30K, full-time permanent role, and travel opportunities.
- Why this job: Make a real difference in the community while developing your customer service skills.
- Qualifications: Strong customer service background, full driving license, CSCS Card preferred.
- Other info: Exciting opportunity to travel across the North West and engage with diverse communities.
The predicted salary is between 24000 - 36000 £ per year.
A reputable social housing contractor in Warrington is seeking a Tenant Liaison Officer to support refurbishment projects. The role involves developing relationships with tenants, managing appointments, and addressing tenant queries.
Candidates should have a strong customer service background, a full driving license, and preferably a CSCS Card. Travel across the North West is required as part of the role. This is a full-time, permanent position offering an annual salary of £30K.
Tenant Liaison & Resident Relations Officer (North West) in England employer: Fawkes and Reece
Contact Detail:
Fawkes and Reece Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenant Liaison & Resident Relations Officer (North West) in England
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work with social housing. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your customer service skills! When you get the chance to meet potential employers or attend interviews, share specific examples of how you've handled tenant queries or resolved issues in the past.
✨Tip Number 3
Be proactive about your travel plans. Since this role requires travel across the North West, mention your flexibility and readiness to meet tenants wherever they are. It shows you're committed and ready to hit the ground running!
✨Tip Number 4
Apply through our website! We make it easy for you to find roles like the Tenant Liaison Officer. Plus, it’s a great way to show your enthusiasm for working with us directly.
We think you need these skills to ace Tenant Liaison & Resident Relations Officer (North West) in England
Some tips for your application 🫡
Show Off Your Customer Service Skills: We want to see how your customer service experience shines through in your application. Make sure to highlight any relevant roles where you've built strong relationships and resolved queries effectively.
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their CVs and cover letters to the role. Mention specific experiences that relate to tenant liaison and how you can support refurbishment projects.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your passion for the role comes through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Fawkes and Reece
✨Know Your Stuff
Make sure you understand the role of a Tenant Liaison Officer inside out. Familiarise yourself with the social housing sector, especially in the North West. Research the company’s recent projects and be ready to discuss how your experience aligns with their needs.
✨Show Off Your People Skills
Since this role is all about building relationships with tenants, be prepared to share examples of how you've successfully managed customer interactions in the past. Highlight your communication skills and any experience you have in resolving conflicts or addressing queries.
✨Plan Your Journey
Given that travel across the North West is part of the job, make sure you know how to get to the interview location. Arriving on time shows your commitment and organisational skills. Plus, it gives you a chance to relax before the interview starts!
✨Dress for Success
Even though the role involves working with tenants, first impressions matter. Dress smartly and professionally for the interview. It shows that you take the opportunity seriously and respect the interviewers’ time.
