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For Companies At a Glance
- Tasks: Support residents and contractors while managing maintenance schedules and resolving queries.
- Company: A leading social housing retrofit company in Cheadle.
- Benefits: Competitive salary of £26,000, full-time hours, and development opportunities.
- Why this job: Make a difference in the community while building your customer service skills.
- Qualifications: Previous customer service experience is essential.
- Other info: Temp-to-perm role with potential for career growth.
The predicted salary is between 24000 - 28000 £ per year.
A social housing retrofit company in Cheadle is seeking a Customer Service Advisor for a temp to perm role. The ideal candidate will provide essential support between residents, various departments, and contractors.
- Duties include contacting tenants regarding maintenance schedules
- Assisting with admin tasks
- Resolving queries
Experience in customer service is crucial. This full-time role offers a salary of £26,000 per annum, with development opportunities available.
Temp-to-Perm Customer Service Advisor – Social Housing in Cheadle employer: Fawkes and Reece
Contact Detail:
Fawkes and Reece Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temp-to-Perm Customer Service Advisor – Social Housing in Cheadle
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and recent projects can help you connect your experience to what they do, especially in social housing.
✨Tip Number 2
Practice common customer service scenarios that might come up in the role. Think about how you'd handle tenant queries or maintenance issues, as this will show you're ready for the job.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! Asking about team dynamics or development opportunities shows you're genuinely interested in the role and the company.
✨Tip Number 4
Apply through our website for a smoother process! It helps us keep track of your application and ensures you don’t miss out on any updates regarding your potential new role.
We think you need these skills to ace Temp-to-Perm Customer Service Advisor – Social Housing in Cheadle
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience, especially in social housing or similar sectors. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer service and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Showcase Your Communication Skills: As a Customer Service Advisor, communication is key. In your application, highlight examples where you've effectively resolved queries or assisted customers. We want to see that you can connect with residents and colleagues alike!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any updates. Plus, it’s super easy!
How to prepare for a job interview at Fawkes and Reece
✨Know Your Stuff
Before the interview, make sure you understand the basics of social housing and the specific services the company provides. Familiarise yourself with common maintenance issues and how they impact residents. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully resolved customer queries or handled difficult situations. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your ability to provide excellent support, which is crucial for this role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of challenges you might face, or how success is measured in the role. This shows that you're engaged and thinking about how you can contribute to the company’s goals.
✨Dress the Part
Even though it’s a customer service role, first impressions matter! Dress smartly and professionally to convey that you take the opportunity seriously. A polished appearance can set a positive tone for the rest of the interview.
