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- Tasks: Join our team to drive sales and deliver exceptional customer service in luxury menswear.
- Company: Favourbrook is a prestigious menswear brand located in Pall Mall & Piccadilly Arcade, SW1.
- Benefits: Enjoy a dynamic work environment with opportunities for training and personal growth.
- Why this job: Be part of a stylish team where your passion for fashion and customer service shines.
- Qualifications: Previous luxury clothing retail experience is essential; enthusiasm and great communication skills are a must.
- Other info: Work hours are Monday to Saturday, 9.45am - 6pm; salary based on experience.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for someone enthusiastic and personable to join our Favourbrook menswear team in Pall Mall & Piccadilly Arcade, SW1. You will need to enjoy dressing clients and be good at establishing relationships in order to deliver superb customer service.
Your core responsibilities will be as follows:
- Drive sales and manage sales demands of the shop floor in Pall Mall, SW1.
- Provide operational support.
Your duties are as follows:
- Exceed expectations in customer service management, providing a unique and special experience for new and returning customers. Our customers come to us for specialist knowledge and flair in putting an outfit together.
- Understand the product and product mix intricately, paying close attention to detail on fit, construction and technical specifications. Show ability in translating your understanding of these things and communicating them appropriately on the shop floor to customers, other staff and the tailors. You will be trained how to take measurements for made-to-measure orders and pin alterations.
- Show excellent written and verbal communication with staff, customers and suppliers; making sure staff/customer/shop order, issues and enquiries are dealt with efficiently and fed back through the necessary channels.
- Maintain a clean and safe shopping and working environment, adhering to housekeeping standards at all times and monitor building maintenance, communicating appropriately and taking action where necessary.
Hours are Monday to Saturday 9.45am – 6pm, 5 days a week.
Salary depending on experience. Previous luxury clothing retail experience essential.
If interested, please email your CV and covering letter to careers@favourbrook.com
Luxury Menswear Sales Associate employer: Favourbrook
Contact Detail:
Favourbrook Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Menswear Sales Associate
✨Tip Number 1
Familiarize yourself with luxury menswear brands and trends. Understanding the latest styles and how to dress clients will help you stand out during your interactions with customers.
✨Tip Number 2
Practice your communication skills. Since this role requires excellent verbal and written communication, consider role-playing scenarios where you assist customers in choosing outfits or addressing their inquiries.
✨Tip Number 3
Network within the luxury retail industry. Attend events or connect with professionals on platforms like LinkedIn to learn more about the culture and expectations of high-end retail environments.
✨Tip Number 4
Visit Favourbrook locations if possible. Experience the store atmosphere firsthand and observe how staff interact with customers, which can provide valuable insights for your application.
We think you need these skills to ace Luxury Menswear Sales Associate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous luxury clothing retail experience. Emphasize any roles where you provided exceptional customer service and built relationships with clients.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the brand. Share specific examples of how you've exceeded customer expectations in the past and your passion for menswear.
Showcase Your Product Knowledge: Demonstrate your understanding of menswear, including fit, construction, and technical specifications. Mention any relevant experience or training that showcases your ability to communicate this knowledge effectively.
Proofread Your Application: Before sending your application, carefully proofread both your CV and cover letter. Ensure there are no spelling or grammatical errors, as clear communication is key in this role.
How to prepare for a job interview at Favourbrook
✨Show Your Enthusiasm
Make sure to express your passion for luxury menswear during the interview. Share experiences where you went above and beyond to provide excellent customer service, as this aligns with the company's focus on delivering a unique experience.
✨Demonstrate Product Knowledge
Be prepared to discuss your understanding of menswear, including fit, construction, and technical specifications. Highlight any previous experience you have in luxury retail and how it has equipped you to assist customers effectively.
✨Build Rapport
Since establishing relationships is key, practice your interpersonal skills. Think of ways to connect with the interviewer, perhaps by discussing shared interests in fashion or customer service excellence.
✨Prepare Questions
Have thoughtful questions ready about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
