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- Tasks: Provide essential 2nd and 3rd line IT support globally for a conservation organisation.
- Company: Join an international conservation organisation based in Cambridge.
- Benefits: Competitive salary, pension contributions, and generous annual leave.
- Why this job: Make a difference while solving IT challenges in a meaningful field.
- Qualifications: Strong problem-solving skills and effective interpersonal abilities required.
- Other info: Permanent position with opportunities for professional growth.
The predicted salary is between 32515 - 34230 £ per year.
An international conservation organization in Cambridge seeks an IT Technical Officer to provide crucial second- and third-line IT support services globally. The successful candidate will demonstrate strong problem-solving abilities and effective interpersonal skills, necessary for building good working relationships. A keen attention to detail and a rigorous approach are essential.
This permanent position offers a salary between £32,515 and £34,230 per annum, alongside generous benefits including a pension contribution and attractive annual leave.
Global IT Support Engineer (2nd/3rd line) in Cambridge employer: Fauna & Flora International
Contact Detail:
Fauna & Flora International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global IT Support Engineer (2nd/3rd line) in Cambridge
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the organisation on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common IT support scenarios. We want to show off our problem-solving skills, so think through how we’d tackle real-world issues they might throw at us.
✨Tip Number 3
Don’t forget to showcase our interpersonal skills! During interviews, share examples of how we’ve built strong relationships in previous roles. It’s all about showing we can work well with others.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets seen. Plus, we can tailor our submission to highlight exactly what makes us the perfect fit for this role.
We think you need these skills to ace Global IT Support Engineer (2nd/3rd line) in Cambridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in IT support, especially in 2nd and 3rd line roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your problem-solving abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how you can contribute to our mission. Remember, we love seeing your personality come through, so keep it engaging!
Showcase Your Interpersonal Skills: Since building good working relationships is key, make sure to mention any experiences where you've successfully collaborated with others. We value effective communication, so let us know how you’ve navigated tricky situations in the past.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Fauna & Flora International
✨Know Your Tech Inside Out
Make sure you brush up on the technical skills required for a 2nd/3rd line support role. Be prepared to discuss specific technologies and troubleshooting methods you've used in the past. This will show your problem-solving abilities and that you're ready to tackle any IT challenge.
✨Showcase Your Interpersonal Skills
Since building good working relationships is key, think of examples where you've successfully communicated with non-technical staff or resolved conflicts. Practising how you articulate these experiences can help demonstrate your effective interpersonal skills during the interview.
✨Attention to Detail is Key
Prepare to discuss how your keen attention to detail has helped you in previous roles. You might want to share specific instances where your meticulous approach led to successful outcomes, especially in troubleshooting or project management.
✨Research the Organisation
Familiarise yourself with the conservation organisation's mission and values. Understanding their global impact can help you align your answers with their goals, showing that you're not just a tech whiz but also passionate about their cause.
