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- Tasks: Serve delicious Neapolitan pizza and create a welcoming atmosphere for customers.
- Company: Join a vibrant, expanding pizza business with a passion for quality.
- Benefits: Free food, training opportunities, team parties, and 100% tips for staff.
- Why this job: Be part of a fun team and share your love for pizza with others.
- Qualifications: Charismatic, positive attitude, and experience in table service.
- Other info: Great career growth potential in a supportive environment.
The predicted salary is between 1300 - 1600 £ per month.
Ciao! Do you love pizza? We have a positive, hardworking culture in our young and expanding pizza business - Fatto a Mano use traditional Neapolitan pizza methods to make and serve some of the best pizza in the UK. Pizza’s in our blood, and we want every customer to leave happy. We are looking for enthusiastic and experienced waiting staff to join our team as Fatto a Mano grow our pizzerias in Brighton & Hove and London. We have big plans to bring our pizza to many more people. Get in touch!
What we’re looking for:
- Charisma, and a positive attitude
- Great communicators who enjoy busy environments and working as part of a close team
- Experience with table service
What we’re offering is:
- Development opportunities within a growing business
- Free staff food and drinks
- External chef masterclass training program
- Internal management training program
- Company discount card
- Annual Team party (with a recovery next day off!) and regular team get togethers
- 100% cash & card tips go to the team
Front of House Staff - Waiting team / customer service employer: Fatto a Mano
Contact Detail:
Fatto a Mano Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Staff - Waiting team / customer service
✨Tip Number 1
Get to know the vibe of Fatto a Mano! Before you apply, pop into one of their pizzerias and soak up the atmosphere. Chat with the staff, see how they interact with customers, and get a feel for the team spirit. This will help you tailor your approach when you do apply!
✨Tip Number 2
Show off your personality! When you’re in the interview, let your charisma shine through. Share stories that highlight your experience in busy environments and how you’ve made customers happy in the past. Remember, they want someone who fits into their positive culture!
✨Tip Number 3
Be ready to demonstrate your skills! If you have experience with table service, be prepared to talk about it in detail. Maybe even suggest how you would handle a busy night or a tricky customer situation. This shows you’re proactive and ready to jump in!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you can keep an eye on any new opportunities as Fatto a Mano expands. Let’s get you that pizza-loving job!
We think you need these skills to ace Front of House Staff - Waiting team / customer service
Some tips for your application 🫡
Show Your Passion for Pizza: When you're writing your application, let your love for pizza shine through! Share why you’re excited about working in a pizzeria and how you can contribute to making every customer’s experience memorable.
Highlight Your Team Spirit: We’re all about teamwork here at Fatto a Mano. Make sure to mention any previous experience working in a busy environment and how you thrive when collaborating with others. We want to know how you can bring that positive energy to our team!
Be Yourself: Don’t be afraid to let your personality come through in your application. We’re looking for charismatic individuals who can connect with our customers, so show us who you are and what makes you unique!
Apply Through Our Website: To make things easy for us both, apply directly through our website. It helps us keep track of applications and ensures you get the best chance to join our growing family at Fatto a Mano!
How to prepare for a job interview at Fatto a Mano
✨Show Your Passion for Pizza
Make sure to express your love for pizza and the dining experience during the interview. Share any personal stories or experiences that highlight your enthusiasm for food and customer service. This will resonate well with the team at Fatto a Mano, who are all about that pizza passion!
✨Demonstrate Your Team Spirit
Since they’re looking for great communicators who thrive in busy environments, be ready to discuss your previous experiences working in teams. Highlight specific examples where you contributed positively to a team dynamic, especially in high-pressure situations. This shows you can handle the hustle and bustle of a pizzeria.
✨Prepare for Role-Play Scenarios
Expect some role-play scenarios during the interview to assess your customer service skills. Practise how you would handle different situations, like dealing with a difficult customer or upselling menu items. This will help you feel more confident and showcase your ability to think on your feet.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, training opportunities, or what a typical day looks like for the waiting staff. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
