At a Glance
- Tasks: Lead a vibrant pizzeria, ensuring top-notch food and service while managing your team.
- Company: Join Fatto a Mano, an independent pizzeria with a people-first approach.
- Benefits: Enjoy competitive salary, benefits, and real opportunities for career growth.
- Other info: Flexible location based on your strengths and the business needs.
- Why this job: Make a difference in a growing business that values quality and hospitality.
- Qualifications: Experience in hospitality management and a passion for leading teams.
The predicted salary is between 30000 - 40000 £ per year.
About Fatto a Mano: Fatto a Mano is an independent pizzeria business built on quality, care and people. We believe great food and great hospitality come from well-supported teams, clear values and leaders who are present on the floor, not behind a desk. We operate multiple pizzerias across London and Brighton & Hove, supported by a central production kitchen and support office.
The Role: We are looking for an experienced General Manager to lead one of our pizzerias. While this role will be based at a single location, we are not recruiting for a specific site at this stage. The final location will be discussed and agreed with the successful candidate, based on experience, strengths and business needs. As General Manager, you will be fully accountable for the performance of your pizzeria, leading your team, driving commercial results and ensuring every customer receives a warm, consistent Fatto a Mano experience.
Key Responsibilities:
- Full responsibility for the day-to-day running of your pizzeria
- Lead, develop and retain a strong management and front-of-house team
- Maintain excellent standards of food quality, service and cleanliness
- Manage labour, costs and margins in line with business targets
- Create a positive, respectful and high-performing team culture
- Ensure compliance with health & safety and company procedures
- Work closely with the wider management and support teams
- Contribute to the wider business through collaboration and best practice sharing
About You:
- Proven experience as a General Manager in a high-quality hospitality environment
- A hands-on leader who is comfortable doing every job in the building — from leading service to cleaning toilets when needed
- Leads with humility and respect, earning trust through actions, not job titles
- Present on the floor, especially during busy services, and leads by example at all times
- A people-first manager who supports, coaches and develops their team
- Commercially confident and comfortable managing budgets, labour and KPIs
- Organised, reliable and calm under pressure
- Passionate about hospitality, food and building strong, happy teams
- Flexible and open to discussion around final site location
Why Join Fatto a Mano?
- Join a growing independent business with strong values and long-term vision
- Be trusted to run your site with autonomy and support
- Work with a passionate, people-focused leadership team
- Real opportunities for progression as the business continues to expand
- Competitive salary and benefits, discussed at interview
Location Note: This role will be based at one of Fatto a Mano pizzeria in London. The specific location will be agreed with the successful candidate during the recruitment process.
Restaurant Manager employer: Fatto a Mano Covent Garden
Fatto a Mano is an exceptional employer that prioritises quality, care, and the well-being of its team members. With a strong focus on hospitality and a people-first culture, employees are empowered to lead with autonomy while receiving support from a passionate leadership team. The company offers real opportunities for progression within a growing independent business, making it an ideal place for those seeking meaningful and rewarding careers in the vibrant hospitality sector of London.
Contact Details:
Fatto a Mano Covent Garden Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Manager
✨Tip Number 1
Get to know the company culture! Before your interview, check out Fatto a Mano's vibe. Visit their pizzerias if you can, chat with staff, and soak up the atmosphere. This will help you connect during the interview and show you're genuinely interested.
✨Tip Number 2
Prepare some solid examples of your leadership skills. Think about times you've turned a tough situation around or boosted team morale. We want to hear how you lead by example and support your team, so have those stories ready to share!
✨Tip Number 3
Show your passion for hospitality! Talk about what makes you tick in this industry. Whether it's creating memorable customer experiences or building strong teams, let your enthusiasm shine through. It’s all about that people-first approach!
✨Tip Number 4
Don’t forget to ask questions! This is your chance to find out more about the role and the team you'll be leading. Ask about their values, challenges, and what success looks like at Fatto a Mano. It shows you're engaged and keen to be part of the journey!
We think you need these skills to ace Restaurant Manager
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your commitment to great food and service, as we value candidates who are genuinely passionate about what they do.
Be Authentic and Personal:We want to get to know the real you! Use a conversational tone in your application and share personal anecdotes that reflect your leadership style and how you support your team. This helps us see if you’re a good fit for our people-first culture.
Highlight Relevant Experience:Make sure to detail your previous experience as a General Manager or in similar roles. Focus on specific achievements, like improving team performance or driving sales, to show us how you can contribute to our pizzerias' success.
Apply Through Our Website:To make sure your application gets to us directly, please apply through our website. It’s the best way for us to review your details and get back to you quickly. We can’t wait to hear from you!
How to prepare for a job interview at Fatto a Mano Covent Garden
✨Know Your Pizzeria
Before the interview, do your homework on Fatto a Mano. Familiarise yourself with their menu, values, and what makes them unique in the pizzeria scene. This shows genuine interest and helps you align your answers with their ethos.
✨Showcase Your Leadership Style
As a General Manager, your leadership style is crucial. Be ready to share specific examples of how you've led teams in the past, especially in high-pressure situations. Highlight your hands-on approach and how you support and develop your team.
✨Demonstrate Financial Acumen
Since managing budgets and KPIs is part of the role, prepare to discuss your experience with financial management. Bring examples of how you've successfully managed costs and driven commercial results in previous roles.
✨Emphasise Your People Skills
Fatto a Mano values a people-first approach, so be sure to highlight your ability to build strong relationships with both staff and customers. Share stories that illustrate your commitment to creating a positive team culture and delivering excellent customer service.
