At a Glance
- Tasks: Lead a vibrant pizzeria, ensuring top-notch food and service while managing a passionate team.
- Company: Fatto a Mano, an independent pizzeria with a focus on quality and hospitality.
- Benefits: Competitive salary, autonomy in your role, and real opportunities for career growth.
- Other info: Flexible location based on your strengths and the business needs.
- Why this job: Join a people-first culture where your leadership makes a real difference.
- Qualifications: Experience in high-quality hospitality and a hands-on leadership style.
The predicted salary is between 28000 - 40000 £ per year.
About Fatto a Mano
Fatto a Mano is an independent pizzeria business built on quality, care and people. We believe great food and great hospitality come from well‐supported teams, clear values and leaders who are present on the floor, not behind a desk. We operate multiple pizzerias across London and Brighton & Hove, supported by a central production kitchen and support office.
Role
We are looking for an experienced General Manager to lead one of our pizzerias. While this role will be based at a single location, we are not recruiting for a specific site at this stage. The final location will be discussed and agreed with the successful candidate, based on experience, strengths, and business needs. As General Manager, you will be fully accountable for the performance of your pizzeria, leading your team, driving commercial results, and ensuring every customer receives a warm, consistent Fatto a Mano experience.
Key Responsibilities
- Full responsibility for the day‐to‐day running of your pizzeria.
- Lead, develop and retain a strong management and front‐of‐house team.
- Maintain excellent standards of food quality, service and cleanliness.
- Manage labour, costs and margins in line with business targets.
- Create a positive, respectful and high‐performing team culture.
- Ensure compliance with health & safety and company procedures.
- Work closely with the wider management and support teams.
- Contribute to the wider business through collaboration and best practice sharing.
About You
- Proven experience as a General Manager in a high‐quality hospitality environment.
- A hands‐on leader who is comfortable doing every job in the building — from leading service to cleaning toilets when needed.
- Leads with humility and respect, earning trust through actions, not job titles.
- Present on the floor, especially during busy services, and leads by example at all times.
- A people‐first manager who supports, coaches and develops their team.
- Commercially confident and comfortable managing budgets, labour and KPIs.
- Organised, reliable and calm under pressure.
- Passionate about hospitality, food and building strong, happy teams.
- Flexible and open to discussion around final site location.
Why Join Fatto a Mano
- Join a growing independent business with strong values and long‐term vision.
- Be trusted to run your site with autonomy and support.
- Work with a passionate, people‐focused leadership team.
- Real opportunities for progression as the business continues to expand.
- Competitive salary and benefits, discussed at interview.
Salary
Salary: $35,000 – $50,000 yearly.
Location
This role will be based at one of Fatto a Mano pizzerias in London. The specific location will be agreed with the successful candidate during the recruitment process.
General Manager - Pizzeria in London employer: Fatto a Mano Covent Garden
Fatto a Mano is an exceptional employer that prioritises quality, care, and the well-being of its team members. With a strong focus on hospitality and a people-first culture, employees are empowered to lead with autonomy while receiving support from a passionate leadership team. The company offers real opportunities for progression within a growing independent business, making it an ideal place for those seeking meaningful and rewarding careers in the vibrant hospitality sector of London.
Contact Details:
Fatto a Mano Covent Garden Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Pizzeria in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Fatto a Mano's vibe. Visit their pizzerias if you can, chat with staff, and soak in the atmosphere. This will help you connect during the interview and show you're genuinely interested.
✨Tip Number 2
Prepare some solid examples of your leadership skills. Think about times you've turned a struggling team around or improved service quality. We want to hear how you lead by example and support your team, so have those stories ready!
✨Tip Number 3
Show your passion for hospitality! Talk about what drives you in this industry and how you create memorable experiences for customers. Fatto a Mano values great food and service, so let that enthusiasm shine through in your conversation.
✨Tip Number 4
Don’t forget to ask questions! This is your chance to find out more about the role and the team you'll be leading. Ask about their values, team dynamics, and how they support their managers. It shows you're serious about fitting in and making a difference.
We think you need these skills to ace General Manager - Pizzeria in London
Some tips for your application 🫡
Show Your Passion:Let us see your love for hospitality and food shine through in your application. Share your experiences that highlight your commitment to creating a warm and welcoming environment for customers.
Be Authentic:We value humility and respect, so be yourself! Use your own voice and style when writing your application. This helps us get to know the real you and how you lead by example.
Highlight Your Experience:Make sure to detail your previous roles and responsibilities, especially those that relate to managing teams and driving commercial results. We want to see how your experience aligns with our values and needs.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Fatto a Mano Covent Garden
✨Know Your Pizzeria Inside Out
Before the interview, make sure you research Fatto a Mano thoroughly. Understand their values, menu, and what sets them apart in the hospitality scene. This will not only show your genuine interest but also help you align your answers with their ethos.
✨Showcase Your Leadership Style
As a General Manager, your leadership style is crucial. Be prepared to discuss specific examples of how you've led teams in the past, especially in high-pressure situations. Highlight your hands-on approach and how you foster a positive team culture.
✨Demonstrate Commercial Acumen
Familiarise yourself with key performance indicators (KPIs) relevant to the role. Be ready to discuss how you've managed budgets, labour costs, and margins in previous positions. This will demonstrate your commercial confidence and ability to drive results.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making under pressure. Think about challenges you've faced in previous roles and how you overcame them, particularly in a busy hospitality environment.
