At a Glance
- Tasks: Lead a vibrant pizzeria, ensuring top-notch food and service while managing a fantastic team.
- Company: Fatto a Mano, an independent pizzeria with a focus on quality and people.
- Benefits: Competitive salary, autonomy in your role, and real opportunities for career growth.
- Other info: Flexible location based on your strengths and business needs.
- Why this job: Join a passionate team and make a difference in the hospitality industry.
- Qualifications: Experience as a General Manager in hospitality and a hands-on leadership style.
The predicted salary is between 35000 - 50000 £ per year.
About Fatto a Mano
Fatto a Mano is an independent pizzeria business built on quality, care and people. We believe great food and great hospitality come from well‑supported teams, clear values and leaders who are present on the floor, not behind a desk. We operate multiple pizzerias across London and Brighton & Hove, supported by a central production kitchen and support office.
Role
We are looking for an experienced General Manager to lead one of our pizzerias. While this role will be based at a single location, we are not recruiting for a specific site at this stage. The final location will be discussed and agreed with the successful candidate, based on experience, strengths, and business needs. As General Manager, you will be fully accountable for the performance of your pizzeria, leading your team, driving commercial results, and ensuring every customer receives a warm, consistent Fatto a Mano experience.
Key Responsibilities
- Full responsibility for the day‑to‑day running of your pizzeria.
- Lead, develop and retain a strong management and front‑of‑house team.
- Maintain excellent standards of food quality, service and cleanliness.
- Manage labour, costs and margins in line with business targets.
- Create a positive, respectful and high‑performing team culture.
- Ensure compliance with health & safety and company procedures.
- Work closely with the wider management and support teams.
- Contribute to the wider business through collaboration and best practice sharing.
About You
- Proven experience as a General Manager in a high‑quality hospitality environment.
- A hands‑on leader who is comfortable doing every job in the building — from leading service to cleaning toilets when needed.
- Leads with humility and respect, earning trust through actions, not job titles.
- Present on the floor, especially during busy services, and leads by example at all times.
- A people‑first manager who supports, coaches and develops their team.
- Commercially confident and comfortable managing budgets, labour and KPIs.
- Organised, reliable and calm under pressure.
- Passionate about hospitality, food and building strong, happy teams.
- Flexible and open to discussion around final site location.
Why Join Fatto a Mano
- Join a growing independent business with strong values and long‑term vision.
- Be trusted to run your site with autonomy and support.
- Work with a passionate, people‑focused leadership team.
- Real opportunities for progression as the business continues to expand.
- Competitive salary and benefits, discussed at interview.
Salary: $35,000 – $50,000 yearly.
This role will be based at one of Fatto a Mano pizzerias in London. The specific location will be agreed with the successful candidate during the recruitment process.
General Manager - Pizzeria employer: Fatto a Mano Covent Garden
Fatto a Mano is an exceptional employer that prioritises quality, care, and the well-being of its team members. With a strong focus on hospitality and a people-first culture, employees are empowered to lead with autonomy while receiving support from a passionate leadership team. The company offers real opportunities for career progression within a growing independent business, making it an ideal place for those seeking meaningful and rewarding employment in the vibrant hospitality sector of London.
Contact Details:
Fatto a Mano Covent Garden Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Pizzeria
✨Tip Number 1
Get to know the company culture! Before your interview, check out Fatto a Mano's vibe. Visit their pizzerias if you can, chat with staff, and soak in the atmosphere. This will help you connect during the interview and show you're genuinely interested.
✨Tip Number 2
Prepare some solid questions! Think about what you want to know about the role and the team. Asking insightful questions not only shows your enthusiasm but also helps you figure out if this is the right fit for you.
✨Tip Number 3
Show off your leadership style! Be ready to share examples of how you've led teams in the past. Highlight your hands-on approach and how you’ve built strong, happy teams. Fatto a Mano values people-first managers, so let that shine through!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation and keeps you on their radar. Plus, it’s a great chance to reiterate your excitement about the opportunity!
We think you need these skills to ace General Manager - Pizzeria
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share specific experiences that highlight your commitment to great service and team culture. We want to see how you connect with people and create memorable dining experiences.
Be Authentic and Personal:Don’t be afraid to show your personality in your application. We value authenticity, so share your story and what makes you a great fit for Fatto a Mano. Remember, we’re looking for someone who leads with humility and respect, so let that come across in your writing!
Highlight Your Leadership Style:As a General Manager, your leadership style is crucial. Use your application to describe how you develop and support your team. Give examples of how you've created a positive work environment and driven results in previous roles. We want to know how you lead by example!
Tailor Your Application:Make sure to tailor your application to the role at Fatto a Mano. Highlight relevant experience and skills that align with our values and the responsibilities outlined in the job description. And remember, applying through our website is the best way to get your foot in the door!
How to prepare for a job interview at Fatto a Mano Covent Garden
✨Know Your Pizzeria
Before the interview, do your homework on Fatto a Mano. Familiarise yourself with their values, menu, and what makes them stand out in the hospitality scene. This will show your genuine interest and help you connect your experience to their ethos.
✨Showcase Your Leadership Style
As a General Manager, your leadership style is crucial. Be ready to share specific examples of how you've led teams in the past, especially in high-pressure situations. Highlight your hands-on approach and how you foster a positive team culture.
✨Prepare for Scenario Questions
Expect questions about how you'd handle various situations, from managing costs to ensuring excellent customer service. Think of real-life scenarios you've faced and how you resolved them, demonstrating your problem-solving skills and commercial confidence.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the company culture, team dynamics, or future growth plans. This not only shows your enthusiasm but also helps you gauge if Fatto a Mano is the right fit for you.
