At a Glance
- Tasks: Lead a vibrant pizzeria team and ensure every customer enjoys a fantastic experience.
- Company: Join Fatto a Mano, an independent pizzeria with a focus on quality and people.
- Benefits: Enjoy competitive salary, benefits, and real opportunities for career progression.
- Other info: Work in a supportive environment with autonomy and a people-first culture.
- Why this job: Be part of a growing business where your leadership makes a difference.
- Qualifications: Experience in hospitality management and a passion for food and teamwork.
The predicted salary is between 30000 - 40000 £ per year.
About Fatto a Mano
Fatto a Mano is an independent pizzeria business built on quality, care and people. We believe great food and great hospitality come from well-supported teams, clear values and leaders who are present on the floor, not behind a desk. We operate multiple pizzerias across London and Brighton & Hove, supported by a central production kitchen and support office.
The Role
We are looking for an experienced General Manager to lead one of our pizzerias. While this role will be based at a single location, we are not recruiting for a specific site at this stage. The final location will be discussed and agreed with the successful candidate, based on experience, strengths and business needs. As General Manager, you will be fully accountable for the performance of your pizzeria, leading your team, driving commercial results and ensuring every customer receives a warm, consistent Fatto a Mano experience.
Key Responsibilities
- Full responsibility for the day-to-day running of your pizzeria
- Lead, develop and retain a strong management and front-of-house team
- Maintain excellent standards of food quality, service and cleanliness
- Manage labour, costs and margins in line with business targets
- Create a positive, respectful and high-performing team culture
- Ensure compliance with health & safety and company procedures
- Work closely with the wider management and support teams
- Contribute to the wider business through collaboration and best practice sharing
About You
- Proven experience as a General Manager in a high-quality hospitality environment
- A hands-on leader who is comfortable doing every job in the building — from leading service to cleaning toilets when needed
- Leads with humility and respect, earning trust through actions, not job titles
- Present on the floor, especially during busy services, and leads by example at all times
- A people-first manager who supports, coaches and develops their team
- Commercially confident and comfortable managing budgets, labour and KPIs
- Organised, reliable and calm under pressure
- Passionate about hospitality, food and building strong, happy teams
- Flexible and open to discussion around final site location
Why Join Fatto a Mano?
- Join a growing independent business with strong values and long-term vision
- Be trusted to run your site with autonomy and support
- Work with a passionate, people-focused leadership team
- Real opportunities for progression as the business continues to expand
- Competitive salary and benefits, discussed at interview
Location Note: This role will be based at one of Fatto a Mano pizzerias in London. The specific location will be agreed with the successful candidate during the recruitment process.
Restaurant Manager in City of Westminster employer: Fatto a Mano Covent Garden
Fatto a Mano is an exceptional employer that prioritises quality, care, and the well-being of its team members. With a strong focus on hospitality and a people-first culture, employees are empowered to lead with autonomy while receiving support from a passionate leadership team. The company offers real opportunities for progression as it expands across London, making it an ideal place for those seeking meaningful and rewarding careers in the hospitality industry.
Contact Details:
Fatto a Mano Covent Garden Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Manager in City of Westminster
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they interact with customers and what values they promote. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or solved a problem in a high-pressure environment. Being able to share these experiences will demonstrate your hands-on approach and people-first management style.
✨Tip Number 3
Be ready to discuss how you manage budgets and KPIs. Prepare some numbers or results from your previous roles to showcase your commercial confidence. This will show them you can handle the financial side of running a pizzeria.
✨Tip Number 4
Don’t forget to ask questions during your interview! Inquire about their team culture, training opportunities, and how they support their managers. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
We think you need these skills to ace Restaurant Manager in City of Westminster
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your commitment to great service and team culture, as we value people who are genuinely passionate about what they do.
Be Authentic and Personal:We want to get to know the real you! Use a friendly tone and share personal anecdotes that reflect your leadership style and how you’ve supported your teams in the past. Authenticity goes a long way in making your application stand out.
Highlight Relevant Experience:Make sure to detail your experience as a General Manager in high-quality environments. Focus on specific achievements and how you’ve driven results, managed budgets, and created a positive team culture. We’re looking for leaders who can demonstrate their impact!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our Fatto a Mano family!
How to prepare for a job interview at Fatto a Mano Covent Garden
✨Know Your Pizzeria Inside Out
Before the interview, make sure you research Fatto a Mano thoroughly. Understand their values, menu, and what sets them apart in the hospitality scene. This will not only show your genuine interest but also help you align your experience with their expectations.
✨Showcase Your Leadership Style
As a General Manager, your leadership style is crucial. Be ready to discuss specific examples of how you've led teams in the past, especially in high-pressure situations. Highlight your hands-on approach and how you foster a positive team culture.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think of scenarios where you had to manage costs, improve service quality, or handle difficult customers. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Demonstrate Your Passion for Hospitality
Fatto a Mano values passion for food and hospitality. Share your personal experiences that reflect this passion, whether it’s a memorable dining experience or a time you went above and beyond for a customer. Let your enthusiasm shine through!
