At a Glance
- Tasks: Lead a vibrant pizzeria, ensuring top-notch food and service while managing a fantastic team.
- Company: Fatto a Mano, an independent pizzeria with a focus on quality and people.
- Benefits: Competitive salary, autonomy in your role, and real opportunities for career growth.
- Other info: Flexible location based on your strengths and business needs.
- Why this job: Join a passionate team and make a difference in the hospitality industry.
- Qualifications: Experience as a General Manager in hospitality and a hands-on leadership style.
The predicted salary is between 35000 - 45000 £ per year.
About Fatto a Mano
Fatto a Mano is an independent pizzeria business built on quality, care and people. We believe great food and great hospitality come from well-supported teams, clear values and leaders who are present on the floor, not behind a desk. We operate multiple pizzerias across London and Brighton & Hove, supported by a central production kitchen and support office.
The Role
We are looking for an experienced General Manager to lead one of our pizzerias. While this role will be based at a single location, we are not recruiting for a specific site at this stage. The final location will be discussed and agreed with the successful candidate, based on experience, strengths and business needs. As General Manager, you will be fully accountable for the performance of your pizzeria, leading your team, driving commercial results and ensuring every customer receives a warm, consistent Fatto a Mano experience.
Key Responsibilities
- Full responsibility for the day-to-day running of your pizzeria
- Lead, develop and retain a strong management and front-of-house team
- Maintain excellent standards of food quality, service and cleanliness
- Manage labour, costs and margins in line with business targets
- Create a positive, respectful and high-performing team culture
- Ensure compliance with health & safety and company procedures
- Work closely with the wider management and support teams
- Contribute to the wider business through collaboration and best practice sharing
About You
- Proven experience as a General Manager in a high-quality hospitality environment
- A hands-on leader who is comfortable doing every job in the building — from leading service to cleaning toilets when needed
- Leads with humility and respect, earning trust through actions, not job titles
- Present on the floor, especially during busy services, and leads by example at all times
- A people-first manager who supports, coaches and develops their team
- Commercially confident and comfortable managing budgets, labour and KPIs
- Organised, reliable and calm under pressure
- Passionate about hospitality, food and building strong, happy teams
- Flexible and open to discussion around final site location
Why Join Fatto a Mano?
- Join a growing independent business with strong values and long-term vision
- Be trusted to run your site with autonomy and support
- Work with a passionate, people-focused leadership team
- Real opportunities for progression as the business continues to expand
- Competitive salary and benefits, discussed at interview
Location Note: This role will be based at one of Fatto a Mano pizzerias in London. The specific location will be agreed with the successful candidate during the recruitment process.
General Manager - Pizzeria in City of Westminster employer: Fatto a Mano Covent Garden
Fatto a Mano is an exceptional employer that prioritises quality, care, and the well-being of its team members. With a strong focus on hospitality and a people-first culture, employees are empowered to lead with autonomy while receiving support from a passionate leadership team. The company offers real opportunities for progression within a growing independent business, making it an ideal place for those seeking meaningful and rewarding careers in the vibrant hospitality sector of London.
Contact Details:
Fatto a Mano Covent Garden Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Pizzeria in City of Westminster
✨Tip Number 1
Get to know the company culture! Before your interview, check out Fatto a Mano's vibe. Visit their pizzerias if you can, chat with staff, and soak up the atmosphere. This will help you connect during the interview and show you're genuinely interested.
✨Tip Number 2
Prepare to showcase your leadership style! Think of examples where you've led teams in high-pressure situations. Be ready to discuss how you foster a positive team culture and ensure everyone feels valued—this is key for a people-first manager like you!
✨Tip Number 3
Practice your commercial awareness! Brush up on how to manage budgets, labour, and KPIs. Be prepared to share your strategies for driving results while maintaining quality service—Fatto a Mano values both equally!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get your application noticed. Plus, it shows you’re serious about joining the Fatto a Mano family. Let’s get you that General Manager role!
We think you need these skills to ace General Manager - Pizzeria in City of Westminster
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for food and hospitality shine through. Share experiences that highlight your commitment to creating memorable dining experiences and how you’ve led teams in high-pressure environments.
Be Authentic and Personable:We want to get to know the real you! Use a friendly tone in your application and don’t be afraid to share personal anecdotes that reflect your leadership style and how you connect with your team and customers.
Highlight Relevant Experience:Make sure to detail your previous roles as a General Manager or in similar positions. Focus on specific achievements, like improving service standards or managing budgets, that demonstrate your ability to drive results and lead a team effectively.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our Fatto a Mano family!
How to prepare for a job interview at Fatto a Mano Covent Garden
✨Know Your Pizzeria Inside Out
Before the interview, make sure you research Fatto a Mano thoroughly. Understand their values, menu, and what sets them apart in the hospitality scene. This will not only show your genuine interest but also help you align your experience with their mission.
✨Showcase Your Leadership Style
As a General Manager, your leadership style is crucial. Be prepared to discuss specific examples of how you've led teams in the past, especially in high-pressure situations. Highlight your hands-on approach and how you foster a positive team culture.
✨Demonstrate Commercial Acumen
Familiarise yourself with key performance indicators (KPIs) relevant to the role. Be ready to talk about how you've managed budgets, labour costs, and margins in previous positions. This will demonstrate your ability to drive commercial results effectively.
✨Prepare Questions That Matter
Interviews are a two-way street. Prepare thoughtful questions that reflect your understanding of the business and its challenges. Ask about their approach to team development or how they maintain quality across multiple locations. This shows you're serious about contributing to their success.
