At a Glance
- Tasks: Serve delicious Neapolitan pizza and create a welcoming atmosphere for customers.
- Company: Join a vibrant, expanding pizza business with a passion for great food.
- Benefits: Enjoy free staff meals, discounts, and exciting training opportunities.
- Other info: Participate in annual team parties and enjoy 100% tips shared among staff.
- Why this job: Be part of a fun team and help spread the love for pizza!
- Qualifications: Charismatic individuals with experience in table service and teamwork.
The predicted salary is between 10 - 12 £ per hour.
Ciao! Do you love pizza? We have a positive, hardworking culture in our young and expanding pizza business - Fatto a Mano. We use traditional Neapolitan pizza methods to make and serve some of the best pizza in the UK. Pizza’s in our blood, and we want every customer to leave happy.
We are looking for enthusiastic and experienced waiting staff to join our team as Fatto a Mano grows our pizzerias in Brighton & Hove and London. We have big plans to bring our pizza to many more people. Get in touch!
What we’re looking for:
- Charisma, and a positive attitude
- Great communicators who enjoy busy environments and working as part of a close team
- Experience with table service
What we’re offering is:
- Development opportunities within a growing business
- Free staff food and drinks
- External chef masterclass training program
- Internal management training program
- Company discount card
- Annual Team party (with a recovery next day off!) and regular team get-togethers
- 100% cash & card tips go to the team
Front of House Staff - Waiting team / customer service employer: Fatto a Mano Bethnal Green
Fatto a Mano is an excellent employer for those passionate about pizza and customer service, offering a vibrant work culture in the heart of Brighton & Hove and London. With a focus on employee development through training programmes and regular team events, we ensure our staff feel valued and part of our growing family. Enjoy perks like free food, a company discount card, and the opportunity to earn 100% of tips, making every shift rewarding and enjoyable.
Contact Details:
Fatto a Mano Bethnal Green Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Staff - Waiting team / customer service
✨Tip Number 1
Get to know the vibe of the place! Before you even step in for an interview, pop by the pizzeria and soak up the atmosphere. Chat with the staff if you can; it shows you're genuinely interested and helps you understand their culture.
✨Tip Number 2
Show off your personality! When you’re in the interview, let your charisma shine through. They want someone who can connect with customers and be part of the team, so don’t hold back on your enthusiasm for pizza and great service.
✨Tip Number 3
Be ready to demonstrate your skills! If you’ve got experience with table service, share some stories about busy shifts or how you handled tricky situations. It’s all about showing you can thrive in a bustling environment.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, we love seeing applications that come directly from our site, so make sure you take that extra step to stand out from the crowd.
We think you need these skills to ace Front of House Staff - Waiting team / customer service
Some tips for your application 🫡
Show Your Passion for Pizza:When you're writing your application, let your love for pizza shine through! Share why you’re excited about working in a pizzeria and how you can contribute to making every customer’s experience a memorable one.
Highlight Your Team Spirit:We’re all about teamwork here at Fatto a Mano. Make sure to mention any previous experiences where you’ve worked closely with others, especially in busy environments. We want to know how you can bring that positive energy to our team!
Be Yourself:Don’t be afraid to let your personality come through in your application. We’re looking for charismatic individuals who can connect with our customers. A little humour or a fun anecdote can go a long way in making your application stand out!
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm and get you on board with our growing family!
How to prepare for a job interview at Fatto a Mano Bethnal Green
✨Show Your Passion for Pizza
Make sure to express your love for pizza and the dining experience during the interview. Share any personal stories or experiences that highlight your enthusiasm for food and customer service. This will resonate well with the team at Fatto a Mano, who value a genuine passion for what they do.
✨Demonstrate Your Team Spirit
Since they’re looking for great communicators who thrive in busy environments, be prepared to discuss your previous experiences working in teams. Highlight specific examples where you contributed positively to a team dynamic, especially in high-pressure situations. This will show that you can fit right into their close-knit culture.
✨Prepare for Role-Play Scenarios
Expect some role-play scenarios during the interview to assess your customer service skills. Practise how you would handle different situations, like dealing with a difficult customer or upselling menu items. This will help you feel more confident and showcase your ability to think on your feet.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programmes, team events, or how they maintain their positive culture. This shows your interest in the company and helps you determine if it’s the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.
