Floor Manager in London

Floor Manager in London

London Full-Time 25000 - 30000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a vibrant team in delivering exceptional pizza experiences.
  • Company: Fatto a Mano, a fast-growing pizzeria with a passion for authentic Neapolitan pizza.
  • Benefits: Free pizza, team discounts, and opportunities for growth and training.
  • Other info: Enjoy a supportive culture with regular socials and 100% of tips going to the team.
  • Why this job: Join a fun, energetic team and make customers smile every day.
  • Qualifications: Experience in hospitality, strong leadership, and excellent communication skills.

The predicted salary is between 25000 - 30000 £ per year.

Ciao! Love pizza? Thrive on good energy, fast pace, and being part of a hardworking team? We’re Fatto a Mano, a young, expanding pizzeria, bringing authentic Neapolitan pizza to the UK. Pizza isn’t just what we do, it’s in our blood. We work hard, move fast, and make sure every single customer leaves with a smile. This isn’t just about experience, it’s about attitude.

Who we want:

  • People with real energy, positive, switched-on, and ready to go
  • Experienced professionals who don't shy away from a busy service
  • Natural leaders who bring good vibes, support their team, and lead from the front
  • Confident communicators who enjoy looking after customers and creating memorable experiences
  • Organised problem-solvers who stay calm under pressure and keep service running smoothly
  • People who take pride in maintaining high standards and developing those around them

What you'll get:

  • The chance to grow with a fast-expanding business
  • Development & progression opportunities
  • Free staff food & drinks (yes, lots of pizza)
  • External & internal training
  • Company discount card
  • Proper team culture, annual party + regular socials
  • 100% of tips, cash & card, go to the team

We are looking for someone to join one of our 6 London locations. Get in touch and be part of our Fatto a Mano team.

Floor Manager in London employer: Fatto a Mano Baker Street

At Fatto a Mano, we pride ourselves on being more than just a pizzeria; we are a vibrant community where passion for pizza meets a dynamic work environment. Our team enjoys a supportive culture with ample opportunities for personal and professional growth, alongside benefits like free staff meals and a generous tips policy. Join us in one of our six London locations and experience the thrill of working in a fast-paced setting that values energy, teamwork, and customer satisfaction.

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Contact Details:

Fatto a Mano Baker Street Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Floor Manager in London

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Fatto a Mano Baker Street. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Fatto a Mano Baker Street

Don't be shy about reaching out to Fatto a Mano Baker Street directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Floor Manager in London

Leadership
Customer Service
Communication Skills
Problem-Solving Skills
Organisational Skills
Teamwork
Ability to Work Under Pressure

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Fatto a Mano Baker Street and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Fatto a Mano Baker Street

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!