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- Tasks: Lead a dynamic team, ensuring top-notch customer service and store performance.
- Company: Join FatFace, a B Corp TM recognized for its positive impact and inclusive culture.
- Benefits: Enjoy 25 days holiday, online discounts, learning resources, and enhanced family policies.
- Why this job: Be part of a fun, supportive environment where you can truly make a difference.
- Qualifications: Retail management experience and outstanding communication skills are essential.
- Other info: This is a permanent, full-time role at Birmingham Grand Central Station.
The predicted salary is between 28800 - 43200 £ per year.
Role: Store Manager
Location: Birmingham Grand Central Station
Job type: Permanent, Full-Time, 40 hours
Looking for the next adventure? Named in The Sunday Times 2023 Best Places to Work now is a great time to join our journey and build your career.
Who are we?
For over 30 years, we’ve travelled, we’ve laughed, we’ve grown. We believe life is for living and more fun with those we love. Our purpose is to bring style and positivity to our customers lives through the clothes we make, the things we do and the values we have.
We are Made for Life. Considered style. Trusted quality. Sustainably sourced. Proud to be a B Corp TM.
Equality and inclusion isn’t an aspiration but the standard. We promote and drive equality within our workforce to ignite an inclusive foundation for us all to build from and truly connect with our customers, colleagues, and communities alike. You play a key part in creating an environment free from prejudice, racism, sexism, harassment, bullying and any other form of marginalisation in our workplaces.
The challenge – balancing our values while being commercial
We\’re looking for talented retailers who feel relaxed in a dynamic environment, enjoy life to the full, have a real understanding of our brand and customers, and a passion to develop and succeed. As a natural leader you will coach, develop and support your team to help them reach their full potential, whilst nurturing a fun and exciting atmosphere.
Acting as a brand ambassador, you will continually promote the FatFace brand and culture to our customers through your team and align self to companies social and environmental mission and champion any actions that you can directly impact at all times. You\’ll take pride in continually delivering the highest and most consistent standards of customer service, visual standards, profitability and productivity of your store. Taking personal ownership for the performance of your store, you will make commercial decisions and spot business opportunity that drive results. You will achieve all this while ensuring our customers remain at the heart of every decision you make, all part of a normal day in retail! We don\’t need to tell you that you will need outstanding organisation and communication skills, as a seasoned retail manager its second nature! This truly is a great opportunity for passionate retailers who don\’t want to stand still, genuinely want to make a difference and be part of the FatFace story.
Benefits of working with us
- 25 days holiday plus bank holidays
- Perkbox our online platform to use from day one (this includes amazing online discounts, home workouts, wellbeing content, popular brand discounts e.c.t)
- THRIVE – Our learning management system- access from day one with 1000’s of pieces of learning
- Dental Insurance (employee funded)
- Pension scheme• EAP support around the clock- UNUM/Retail Trust/ Fashion Textiles Support
- Critical illness/Death in service for Salaried staff
- Sick pay allowances
- O2 phone discount
- Eye Tests/contributions to glasses (qualifying roles only)
- Sabbatical leave in line with service
- Enhanced Family Friendly polices i.e. Maternity Leave
- Refer a friend scheme
- If this sounds like the opportunity for you then apply today!
FatFace | Store Manager employer: Fatface
Contact Detail:
Fatface Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FatFace | Store Manager
✨Tip Number 1
Familiarize yourself with FatFace's brand values and culture. Understanding their commitment to sustainability and community will help you align your leadership style with their mission, making you a more attractive candidate.
✨Tip Number 2
Showcase your experience in creating an inclusive work environment. Be prepared to discuss specific examples of how you've fostered equality and supported team members from diverse backgrounds in your previous roles.
✨Tip Number 3
Highlight your ability to drive sales and improve store performance. Think of concrete examples where you've made commercial decisions that positively impacted profitability and customer satisfaction.
✨Tip Number 4
Prepare to discuss your approach to team development and coaching. FatFace values leaders who can inspire and nurture their teams, so be ready to share your strategies for helping others reach their full potential.
We think you need these skills to ace FatFace | Store Manager
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to understand FatFace's brand values and culture. Familiarize yourself with their commitment to sustainability and inclusivity, as this will help you align your application with their mission.
Tailor Your CV: Make sure your CV highlights relevant retail management experience, leadership skills, and any achievements that demonstrate your ability to drive results in a dynamic environment. Use specific examples that reflect your understanding of customer service excellence.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your alignment with FatFace's values. Mention how you can contribute to creating an inclusive atmosphere and how you plan to support and develop your team.
Highlight Your Leadership Skills: In your application, emphasize your experience in coaching and developing teams. Provide examples of how you've successfully led a team in the past and how you foster a fun and productive work environment.
How to prepare for a job interview at Fatface
✨Understand the Brand
Before your interview, make sure you have a solid understanding of FatFace's brand values and mission. Familiarize yourself with their commitment to sustainability and community engagement, as this will show your alignment with their culture.
✨Showcase Leadership Skills
As a Store Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully coached and developed team members in the past, and be ready to discuss how you would create a fun and productive atmosphere in the store.
✨Customer-Centric Approach
FatFace places a strong emphasis on customer service. Be prepared to share specific instances where you prioritized customer satisfaction and how you handled challenging situations to ensure a positive experience.
✨Discuss Commercial Acumen
Highlight your ability to make commercial decisions that drive results. Think of examples where you've identified business opportunities or improved store performance, and be ready to discuss how you can apply this knowledge at FatFace.
