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- Tasks: Lead a team, ensure excellent customer service, and drive store performance.
- Company: Join FatFace, a brand dedicated to crafting clothes for life's adventures with a focus on community.
- Benefits: Enjoy 25 days holiday, discounts, learning access, and comprehensive support programs.
- Why this job: Be part of a vibrant culture that values equality, community, and personal growth.
- Qualifications: Retail management experience, strong leadership, and a passion for customer service required.
- Other info: This is a permanent, full-time role based in Edinburgh Fort Kinnaird.
The predicted salary is between 28800 - 43200 £ per year.
Location: Edinburgh Fort Kinnaird
Job Type: Permanent, Full-Time, 40 hours
Reporting to: Area Manager
About Us: For over 30 years, we’ve traveled, laughed, and grown. We believe life is for living and is more fun with loved ones. We are Made for Life.
Our Mission: Crafting clothes for life’s everyday adventures. Today, tomorrow, and always.
Our Product formula: Considered style, trusted quality, B Corp certified.
Equality and Inclusion: We promote and drive equality within our workforce to build an inclusive environment where everyone can connect with our brand, colleagues, and communities. You will play a key role in fostering a workplace free from prejudice, racism, sexism, harassment, bullying, and marginalization.
Key Responsibilities:
- Be a Brand Ambassador: Lead by example, promote the FatFace brand and culture through your team, and champion social and environmental initiatives.
- Deliver Outstanding Customer Experience: Ensure high standards of customer service and engagement.
- Drive Commercial Success: Take ownership of store performance, make data-led decisions, identify opportunities, and drive results.
- Lead & Develop Your Team: Inspire, coach, and support team members to reach their potential with ongoing development and feedback.
- Maintain Visual & Operational Excellence: Uphold store presentation, product displays, and stock standards.
- Ensure Compliance & Profitability: Manage store operations, including stock control, security, health & safety, and profitability.
- Build Community Connections: Foster relationships with local businesses and community initiatives to support FatFace's broader purpose.
Skills and Experience:
- Proven retail management experience with a successful track record.
- Strong leadership skills to motivate and develop a high-performing team.
- Excellent communication and organizational skills.
- Passion for delivering exceptional customer experiences.
- Ability to make data-driven decisions and identify growth opportunities.
- Experience in visual merchandising and stock management.
- Positive, adaptable, and resilient attitude in a fast-paced environment.
Role Competencies:
- Leadership & People Development
- Commercial Acumen
- Customer Focus
- Communication & Influence
- Resilience & Adaptability
- Operational Excellence
Key Contacts and Resources:
- Reporting to: Area Manager
- Internal: Regional Team, HR, Visual Merchandising, Stock Control, Marketing
- External: Customers, Community Partners
- Resources: Store team, budget, stock, compliance, and loss prevention resources
Benefits:
- 25 days holiday plus bank holidays
- Perkbox discounts and wellbeing content
- Learning platform access
- Dental insurance, pension, support programs
- Income protection, family policies, and more
Edinburgh Fort Kinnaird Store Manager employer: Fatface
Contact Detail:
Fatface Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Edinburgh Fort Kinnaird Store Manager
✨Tip Number 1
Familiarise yourself with the FatFace brand and its values. Understanding their mission of crafting clothes for life's everyday adventures will help you align your answers during interviews and demonstrate your passion for the brand.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully motivated and developed a team in previous roles. Be ready to discuss specific strategies you've used to inspire your team and drive performance.
✨Tip Number 3
Research the local community around Edinburgh Fort Kinnaird. Being able to discuss how you would build connections with local businesses and community initiatives can set you apart as a candidate who understands the importance of community engagement.
✨Tip Number 4
Prepare to discuss your experience with data-driven decision-making. Think of examples where you've used sales data or customer feedback to improve store performance, as this aligns with the role's focus on driving commercial success.
We think you need these skills to ace Edinburgh Fort Kinnaird Store Manager
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with FatFace's mission and values. Highlight your alignment with their commitment to equality, inclusion, and community engagement in your application.
Tailor Your CV: Ensure your CV reflects your retail management experience and leadership skills. Use specific examples that demonstrate your ability to drive commercial success and deliver outstanding customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of the role. Mention how you can contribute to fostering a positive team environment and maintaining operational excellence.
Highlight Relevant Skills: In your application, emphasise your communication skills, resilience, and adaptability. Provide examples of how you've successfully led teams and made data-driven decisions in previous roles.
How to prepare for a job interview at Fatface
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for the FatFace brand and its mission. Share personal experiences that align with their values, such as crafting clothes for everyday adventures, to demonstrate your genuine interest.
✨Highlight Leadership Experience
Prepare examples of how you've successfully led a team in the past. Discuss specific instances where you motivated your team, drove performance, and developed individuals to reach their potential.
✨Demonstrate Customer Focus
Be ready to discuss how you have delivered outstanding customer experiences in previous roles. Use concrete examples to illustrate your commitment to high standards of service and engagement.
✨Prepare for Data-Driven Discussions
Since the role involves making data-led decisions, come prepared with examples of how you've used data to identify opportunities and drive results in a retail environment. This will show your commercial acumen and analytical skills.
