At a Glance
- Tasks: Lead and shape organisational strategy while supporting growth and operational effectiveness.
- Company: Family-operated software development company focused on trust, talent, and care.
- Benefits: 27 days paid leave, private health insurance, AWS training, and performance bonuses.
- Other info: Hybrid work model with strong focus on collaboration and professional development.
- Why this job: Join a close-knit team making meaningful impact in a high-performing environment.
- Qualifications: Must hold DV clearance and have senior leadership experience.
The predicted salary is between 80000 - 100000 £ per year.
For this role it is essential that you currently hold, or have recently held, DV clearance.
About us: We’re a unique, family operated software development company founded in 2016 on trust, talent and care. We have created a close-knit community where we really connect with and support each other. Work-life balance, collaboration and professional development are always at the forefront of what we do. We specialise in building and consulting on bespoke applications tailored to customer requirements. We use the latest technologies and best software practices to engineer high quality systems which we can be proud of. We always put total trust in our people’s skillsets and avoid micro-management and unnecessary bureaucracy. Join our team today for the opportunity to be a big part of a small, high-performing software company delivering meaningful work.
As a senior leader within the organisation, you will play an important role in supporting the continued growth, maturity and operational effectiveness of the business. You will work closely with the leadership team to help shape company direction, improve internal ways of working, support customer delivery, and ensure the organisation is well positioned to scale sustainably. This role will suit someone who is comfortable operating across a broad range of business areas, including operational management, commercial support, delivery oversight, customer engagement, governance, people leadership, and strategic planning. You will be expected to take ownership of key organisational priorities, bring structure to complex challenges, and support the delivery of high quality outcomes for both customers and colleagues. You will need to understand the environment in which we operate, including the needs of secure and sensitive customer domains, the delivery challenges associated with complex technical programmes, and the importance of maintaining trusted relationships with stakeholders. An understanding of cloud technologies, software delivery, AWS, and modern engineering practices would be highly beneficial. This is a full-time role, and in most cases you will work hybrid between home and office.
Responsibilities:
- Support the leadership team in shaping organisational strategy, business planning and operational priorities
- Help lead the continued development of business operations, internal processes and governance
- Support customer engagement, stakeholder management and commercial relationships
- Provide oversight and direction across key delivery activities, ensuring priorities are understood and progressed effectively
- Work with technical and delivery teams to understand challenges, unblock issues and support successful outcomes
- Contribute to the development of scalable ways of working as the organisation grows
- Support recruitment, onboarding, people development and team effectiveness
- Help maintain a strong culture of trust, collaboration, ownership and accountability
- Identify opportunities to improve efficiency, delivery performance and organisational maturity
- Represent the business professionally with customers, partners and internal stakeholders
About You:
You are:
- A proactive and pragmatic problem solver
- Comfortable operating in a senior position of trust and responsibility
- Able to work across operational, commercial, technical and people-focused areas
- An excellent communicator who can engage confidently with technical and non-technical stakeholders
- Comfortable making decisions, setting direction and taking ownership of outcomes
- Able to bring clarity, structure and momentum to complex or ambiguous situations
- Respectful of those around you and keen to be part of a thriving team and community
- Motivated by helping a growing business mature without introducing unnecessary bureaucracy
Must-haves:
- Ability to hold and maintain DV clearance
- Experience in a senior leadership, operational, delivery, commercial, programme or business management role
- Strong communication and stakeholder management skills
- Experience taking ownership of business, operational or delivery priorities
- Ability to work effectively with technical teams and customer stakeholders
- Understanding of secure delivery environments and the expectations of working with sensitive customer domains
- Ability to work at least part-time in a Cheltenham office strongly preferred
- Understanding of the NS domain or similar secure government/customer environments
- Awareness of software engineering, delivery lifecycle and technical delivery challenges
- AWS experience, particularly AWS Certifications at Associate level or above
- Understanding of cloud platforms, modern infrastructure and digital delivery approaches
- Experience supporting organisational growth, operational improvement or business scaling
- Experience with Agile methodologies and delivery governance
- Understanding of commercial operations, supplier/customer relationships and business performance management
Benefits:
- 27 days of paid leave, not including public holidays
- Access to AWS training through our AWS Partner programme
- Private health insurance
- Mental health and well-being support
- Free tea / coffee for your home office
- Regular socials, including larger annual company socials
- Annual performance related bonus scheme
- Company growth bonus scheme, recognising employee contributions to organisational success
- Enhanced parental leave, including maternity and paternity
- Employee discounts
- Cycle to work scheme
- A highly competitive package will be offered, dependent upon the candidate’s level of experience, demonstrated capability and the value they are able to bring to the organisation.
Seniority level: Senior Leadership
Security clearance: DV clearance required
Senior Leadership Role employer: Fat Potato
Join a unique, family-operated software development company that prioritises work-life balance, collaboration, and professional growth. With a strong culture of trust and support, we empower our employees to take ownership of their roles while delivering high-quality, bespoke applications. Located in Cheltenham, we offer a hybrid working model, competitive benefits including private health insurance, AWS training, and a vibrant community that values meaningful contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Leadership Role
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know someone at our company. A personal introduction can make all the difference when you're aiming for a senior leadership role.
✨Tip Number 2
Prepare for the interview by understanding our company culture and values. We’re all about trust, collaboration, and professional development, so be ready to share how you embody these traits in your leadership style.
✨Tip Number 3
Showcase your problem-solving skills during the interview. We love proactive leaders who can tackle complex challenges head-on, so come armed with examples of how you've successfully navigated tricky situations in the past.
✨Tip Number 4
Don’t forget to express your enthusiasm for our mission! Let us know why you’re excited about the opportunity to contribute to a small, high-performing team that delivers meaningful work. It’s all about finding the right fit!
We think you need these skills to ace Senior Leadership Role
Some tips for your application 🫡
Show Us Your Experience:When you're writing your application, make sure to highlight your relevant experience, especially in senior leadership roles. We want to see how you've tackled complex challenges and led teams to success.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your skills and achievements, so we can easily see how you fit into our close-knit community.
Tailor Your Application:Make sure to tailor your application to our specific needs. Mention your understanding of secure delivery environments and any experience with AWS or cloud technologies, as these are key for us.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Fat Potato
✨Know Your DV Clearance
Since holding DV clearance is essential for this role, be prepared to discuss your experience with it. Highlight how your clearance has enabled you to work in sensitive environments and how you’ve navigated the challenges that come with it.
✨Showcase Your Leadership Style
This position requires a strong leader who can operate across various business areas. Be ready to share specific examples of how you've led teams, made decisions, and driven operational improvements in previous roles. Use the STAR method to structure your responses.
✨Understand the Company Culture
Familiarise yourself with the company's values around trust, collaboration, and professional development. During the interview, express how your personal values align with theirs and provide examples of how you foster a positive team culture.
✨Demonstrate Technical Knowledge
Brush up on your understanding of cloud technologies, AWS, and modern engineering practices. Be prepared to discuss how these elements play a role in delivering high-quality outcomes and how you’ve applied them in past projects.
