At a Glance
- Tasks: Lead UX design, conduct user research, and facilitate stakeholder workshops across multiple client projects.
- Company: Join a team dedicated to improving outcomes for charities through innovative digital experiences.
- Benefits: Enjoy a £55,000 salary, 27 days annual leave, and a matched pension contribution up to 6%.
- Other info: Office attendance is required three days a week.
- Why this job: This role offers variety and ownership, working directly with clients on impactful projects.
- Qualifications: Significant experience in UX or Product Design, excellent communication skills, and ability to manage multiple priorities.
The predicted salary is between 55000 - 65000 £ per year.
This is a Lead, hands-on UX role for someone who enjoys ownership, variety and working directly with clients. You’ll lead discovery, research and UX design across multiple projects, helping charities solve complex problems and create digital experiences that genuinely improve outcomes for their audiences. You’ll be trusted to independently own projects from discovery through to approved wireframes and handover into visual design and development. This is not a role focused on a single product, roadmap or stakeholder group. At any given time, you’ll likely be balancing several client projects simultaneously, alongside supporting existing clients and contributing to new business conversations where appropriate.
One morning you might be facilitating a stakeholder workshop for a hospice. That afternoon you could be reviewing research findings for an environmental charity. The following day you might be presenting wireframes to a membership organisation while helping another client solve a navigation challenge. We’re looking for someone who enjoys that pace and variety.
Discovery & Strategy- Planning and facilitating stakeholder workshops
- Defining project goals and success measures
- Identifying user, organisational and technical requirements
- Helping clients align around priorities and direction
- Planning and conducting user interviews
- Running usability testing
- Analysing research findings
- Translating insights into actionable recommendations
- Presenting findings to clients and project teams
- User journeys and user flows
- Content structures
- Wireframes and low-fidelity prototypes
- Accessibility-first design thinking
- Building trusted relationships with clients
- Facilitating workshops and collaborative sessions
- Presenting recommendations confidently
- Helping clients navigate complex decisions
- Leading multiple projects concurrently
- Collaborating closely with Project Managers
- Supporting visual designers and developers
- Balancing user needs, business goals, budgets and timelines
- Helping ensure projects remain on track
- Significant experience in UX, Product Design or Service Design
- Experience creating information architecture and wireframes
- Excellent communication and presentation skills
- Ability to build trust with stakeholders quickly
- Experience managing multiple priorities simultaneously
- Strong organisational and self-management skills
- Commercial awareness and pragmatic decision-making
- Ability to work independently and take ownership
- Experience working in an agency, consultancy or client-services environment
- Experience managing several concurrent projects
- Experience working across different sectors and problem spaces
- Accessibility expertise
- WordPress experience
- HTML and CSS knowledge
- Familiarity with AI-assisted research and design workflows
- £55,000 salary for a 40-hour week
- Other benefits include a training budget, pension scheme
- 27 days annual leave, 2 volunteer days per year and an extra day of leave for each year worked (up to 5 extra days)
- Matched pension contribution up to 6%, increasing to 10% after 5 years
- Dental Plan, Income Protection and Death in Service benefit
- Cycle to work scheme
- Dedicated training budget
- Flexible and fair working culture – 3 days office attendance
Senior UX Designer- London employer: Fat Beehive Limited
Located in London, this company focuses on creating digital solutions for charities. Employees benefit from a flexible working culture, a dedicated training budget, and additional leave for each year worked, fostering professional growth and work-life balance.
