Visual Communications Specialist & Customer Service
Visual Communications Specialist & Customer Service

Visual Communications Specialist & Customer Service

Portsmouth Full-Time 28800 - 48000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with customers, prepare estimates, and ensure timely order delivery.
  • Company: Join FASTSIGNS, a leader in visual communications and signage solutions.
  • Benefits: Enjoy paid time off, competitive pay, performance bonuses, and ongoing training.
  • Why this job: Grow your career with opportunities in management, sales, and graphic design.
  • Qualifications: Retail experience preferred; must be outgoing, organised, and eager to learn.
  • Other info: Perfect for those who love problem-solving and building relationships.

The predicted salary is between 28800 - 48000 £ per year.

Visual Communications Specialist / Customer Service Rep

FASTSIGNS is hiring for a Visual Communications Specialist to join our team! This role will serve as our Inside Sales / Customer Service Rep. It is a great job with lots of growth possibilities, including Branch Manager, Outside Sales, and Graphic Design.

Benefits:

  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Competitive Pay
  • Paid Vacation and Holidays
  • Performance Bonus
  • Ongoing Training Opportunities

A Successful FASTSIGNS Visual Communications Specialist Will:

  • Be the initial contact with current and prospective customers in our FASTSIGNS Center
  • Learn to prepare estimates, implement work orders, and ensure timely delivery of finished orders
  • Participate in daily team meetings, execute business and marketing plans, and contribute to the success of the FASTSIGNS Center
  • Work with customers via email, telephone, in-person, and at their place of business
  • Build long-lasting relationships by turning prospects into long-term clients.

Ideal Qualifications for FASTSIGNS Visual Communications Specialist:

  • 2-3 years of retail or counter sales experience preferred
  • High school diploma or equivalent
  • Outgoing, responsive, eager to learn, and has the ability to build relationships
  • Great listening and organization skills
  • Ability to sit for long periods (4 hours or more)
  • Ability to view a computer screen for long periods (4 hours or more)
  • Ability to work under pressure to output high volume, high-quality work

Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth, and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!

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Visual Communications Specialist & Customer Service employer: FASTSIGNS International. Inc

FASTSIGNS is an exceptional employer that prioritises employee growth and development, offering a clear career path from Visual Communications Specialist to roles such as Branch Manager or Graphic Designer. With a supportive work culture that values teamwork and ongoing training, employees enjoy competitive pay, paid time off, and performance bonuses, all within a dynamic environment that fosters long-lasting customer relationships.
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Contact Detail:

FASTSIGNS International. Inc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Visual Communications Specialist & Customer Service

✨Tip Number 1

Familiarise yourself with the FASTSIGNS brand and their products. Understanding their offerings will help you engage more effectively with customers and demonstrate your enthusiasm for the role.

✨Tip Number 2

Practice your communication skills, especially in a customer service context. Being able to articulate your thoughts clearly and listen actively will set you apart during interviews.

✨Tip Number 3

Network with current or former employees of FASTSIGNS. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach.

✨Tip Number 4

Prepare examples from your past experiences that showcase your ability to build relationships and solve problems. This will demonstrate your suitability for the role and your potential to grow within the company.

We think you need these skills to ace Visual Communications Specialist & Customer Service

Customer Service Skills
Sales Experience
Communication Skills
Relationship Building
Organisational Skills
Problem-Solving Skills
Attention to Detail
Time Management
Team Collaboration
Adaptability
Technical Proficiency in Software
Listening Skills
Ability to Work Under Pressure
Basic Graphic Design Knowledge

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Visual Communications Specialist position. Tailor your application to highlight relevant experiences that align with these requirements.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your retail or counter sales experience. Emphasise skills such as customer service, communication, and any relevant training or certifications that demonstrate your ability to excel in this role.

Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific examples of how your past experiences have prepared you for the role and how you can contribute to the success of the FASTSIGNS Centre.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in customer-facing roles.

How to prepare for a job interview at FASTSIGNS International. Inc

✨Show Your People Skills

As a Visual Communications Specialist, you'll be interacting with customers regularly. Make sure to highlight your experience in customer service and your ability to build relationships. Share specific examples of how you've successfully resolved customer issues or built rapport.

✨Demonstrate Your Organisational Skills

This role requires great listening and organisation skills. Be prepared to discuss how you manage multiple tasks and prioritise effectively. You might want to mention any tools or methods you use to stay organised, especially in a fast-paced environment.

✨Prepare for Technical Questions

Since the job involves preparing estimates and implementing work orders, brush up on any relevant software or processes. Be ready to discuss your familiarity with these tasks and how you ensure accuracy and efficiency in your work.

✨Express Your Eagerness to Learn

FASTSIGNS values ongoing training and development. Show your enthusiasm for learning new skills and advancing in your career. Discuss any past experiences where you took the initiative to learn something new that benefited your role.

Visual Communications Specialist & Customer Service
FASTSIGNS International. Inc

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