At a Glance
- Tasks: Engage with customers, manage sales processes, and provide exceptional service.
- Company: Join Boulevard Signs, a leader in innovative visual communications and signage solutions.
- Benefits: Enjoy competitive salary, bonuses, health insurance, and opportunities for advancement.
- Why this job: Be part of a dynamic team with great culture and significant earning potential.
- Qualifications: Must have a college diploma and three years of retail or inside sales experience.
- Other info: No phone calls, please; apply with your resume and cover letter.
The predicted salary is between 36800 - 44000 Β£ per year.
Benefits:
- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Profit sharing
- Vision insurance
Company Description
Boulevard Signs dba FASTSIGNS Surrey is a visual communications company using innovative thinking and state-of-the-art technology to create and design graphic/signage solutions for businesses large and small. We are seeking a dynamic, motivated and experienced person to fill the role of Inside Sales Associate who will work closely with Customers, Design and Production teams to create branding solutions to customer needs and will be responsible for executing all aspects of the sales process. We will train the right candidates with sales experience in learning the exciting sign manufacturing industry.
Job Description
Are you a highly motivated individual with strong customer service and selling skills? Are you looking for a career with an established and fast-growing company? If so, weβre looking for sales savvy candidates who are interested in a career with outstanding growth and earnings potential. We are a dynamic company that offers its employees a great culture and the opportunity to make great money. If you are looking for a rewarding career, not just another job, then come join our team as a Visual Communications Specialist (VCS)! As an Inside Sales Associate, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will use your experience and skills to follow up with leads and ultimately close business. You will be responsible for all sales activities within the center and will serve as the first point of contact for walk-in, email, and telephone customers. You will prepare estimates and work orders and execute various marketing programs while providing exemplary customer service, building relationships, and using consultative selling when dealing with customers.
Our ideal VCS is an outgoing, responsive, eager to learn, focused, and motivated individual with excellent listening skills who can deliver an extraordinary customer experience. We are looking for an individual with a strong desire to succeed, the ability to develop lasting relationships, and the skills to close sales through a consultative sales approach.
RESPONSIBILITIES
- Sells consultatively and makes recommendations to prospects and clients using various products and Brand Standards
- Develops and maintains a database of qualified leads through referrals, telephone canvassing, direct mail, and email
- Follows up on new leads and referrals resulting from telephone, marketing, and email activity
- Prepares estimates and establishes/maintains estimate follow-up procedures
- Communicates with customers on order status and changes in the production schedule
- Maintains an attractive retail environment (clean, organized, and functional)
- Helps as needed with reports, close-out, invoices, and required paperwork
- Identifies and resolves customer satisfaction issues
- Performs other duties as needed, such as answering the phone, helping at the front counter, consulting with customers, etc.
QUALIFICATIONS
- College diploma or equivalent level of education required
- At least three years in retail or inside sales with excellent customer service experience
- Proven record of consistently hitting/exceeding sales targets or quotas
- Able to perform cold calls to secure new business for the center
- Experience resolving customer satisfaction issues
- Experience working under pressure with multiple tasks/projects
- Proficient computer and internet skills, including Microsoft Office suite
- Strong verbal and written communication skills
- Intermediate math skills
- Strong organizational and time management skills
COMPENSATION AND BENEFITS
Salary: Commensurate with experience. Range from $46,000.00 to $55,000
Bonus: Up to 15% of the annual salary. 50% of the bonus will be based on monthly overall sales for the company and remaining will be based on individual performance
Extended Health and Dental benefits
Opportunities for growth
Please send your RESUME and COVER LETTER via the link. NO PHONE CALLS PLEASE
Inside Sales employer: FASTSIGNS International. Inc
Contact Detail:
FASTSIGNS International. Inc Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Inside Sales
β¨Tip Number 1
Familiarise yourself with the visual communications industry, especially signage solutions. Understanding the products and services offered by FASTSIGNS will help you engage more effectively with customers and demonstrate your knowledge during interviews.
β¨Tip Number 2
Practice your consultative selling skills. Since the role requires building relationships and understanding customer needs, role-playing sales scenarios with a friend can help you refine your approach and boost your confidence.
β¨Tip Number 3
Network within the industry. Attend local business events or join online forums related to sales and visual communications. Making connections can provide valuable insights and potentially lead to referrals for the Inside Sales position.
β¨Tip Number 4
Prepare to discuss your past sales achievements in detail. Be ready to share specific examples of how you've met or exceeded sales targets, as this will demonstrate your capability and fit for the role at FASTSIGNS.
We think you need these skills to ace Inside Sales
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in sales and customer service. Use specific examples that demonstrate your ability to meet sales targets and build customer relationships, as these are key aspects of the Inside Sales role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention how your skills align with the responsibilities outlined in the job description, particularly your consultative selling approach and ability to handle customer satisfaction issues.
Showcase Your Achievements: When detailing your work experience, focus on quantifiable achievements. For instance, mention specific sales targets you have exceeded or successful marketing campaigns you have contributed to, as this will demonstrate your capability to drive results.
Proofread Your Application: Before submitting your application, carefully proofread both your CV and cover letter. Look for any spelling or grammatical errors, and ensure that your documents are well-organised and professional, as attention to detail is crucial in sales roles.
How to prepare for a job interview at FASTSIGNS International. Inc
β¨Know the Company Inside Out
Before your interview, make sure to research Boulevard Signs and their services thoroughly. Understand their products, target market, and recent projects. This knowledge will help you demonstrate your genuine interest in the company and how you can contribute to their success.
β¨Showcase Your Sales Experience
Prepare specific examples from your past sales roles that highlight your ability to meet or exceed targets. Discuss your consultative selling approach and how you've built relationships with customers. This will show that you have the skills they are looking for.
β¨Demonstrate Excellent Customer Service Skills
Since the role involves a lot of customer interaction, be ready to discuss how you've handled customer satisfaction issues in the past. Share stories that illustrate your problem-solving abilities and your commitment to providing an extraordinary customer experience.
β¨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company's culture, growth opportunities, and expectations for the Inside Sales Associate role. This shows your enthusiasm and helps you assess if the company is the right fit for you.