At a Glance
- Tasks: Lead digital strategies to grow client relationships and drive business success.
- Company: A thriving digital production agency with a focus on innovation.
- Benefits: Enjoy remote work, bonuses, and a chance to shape the future of digital services.
- Why this job: Join a successful team and make an impact in the fast-paced digital world.
- Qualifications: Experience in digital strategy and client services is essential.
- Other info: Be part of a dynamic environment with opportunities for growth and learning.
The predicted salary is between 36000 - 60000 £ per year.
A full‐service digital production agency delivering end‐to‐end digital solutions requires a Digital Client Services and Growth Lead to define and deliver strategies that expand services across the existing client base while supporting the acquisition of new clients and projects.
Benefits Include:
- Remote Working
- Bonus
The role:
This senior position works closely with Directors, Project Managers, and creative and production teams to identify opportunities, shape strategic roadmaps, and implement initiatives that strengthen client relationships and drive commercial growth.
Responsibilities:
- Business Development, Client Growth and Retention
- Work with Directors and Project Managers to understand client objectives and propose tailored solutions.
- Lead initiatives that increase client engagement and revenue through innovative service offerings.
- Support new business activity and contribute to winning new clients and projects.
- Strategic Service Development
- Develop and implement a roadmap for evolving services in line with client needs and market trends.
- Identify opportunities to integrate existing and emerging technologies into client projects.
- Deliver billable strategic consultancy for clients where required.
- Technical and Market Insight
- Maintain a strong understanding of relevant technologies, including AI and machine learning applications, and digital production processes.
- Use Google Analytics and other tools to analyse data, inform strategic decisions, and demonstrate ROI.
- Collaboration and Delivery
- Work closely with production teams to ensure new services are technically viable and aligned with internal capabilities.
- Manage online campaigns where required.
- Collaborate with leadership to set growth targets and performance metrics.
- Performance Monitoring
- Track KPIs including client satisfaction, revenue growth, and adoption of new services.
- Produce regular reports and provide actionable insights to internal stakeholders.
Skills and Experience:
- Proven experience in business development, digital strategy, and client services within a UK digital agency or similar environment.
- Strong technical understanding of digital production processes and technologies.
- Experience in online campaign management, including tools such as GTM, Google Analytics, AdWords, and LinkedIn.
- High proficiency in Google Analytics and data‐driven decision‐making.
- Excellent communication and stakeholder management skills.
- Ability to balance strategic thinking with hands‐on delivery in a fast‐paced environment.
This is an opportunity to join a business that has been immensely successful over the last 4 decades – and provide the chance to work at the forefront of digital production and innovation.
Digital Specialist- IT employer: Fastnet Group
Contact Detail:
Fastnet Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Specialist- IT
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. The more you engage with others, the better your chances of landing that Digital Specialist role.
✨Tip Number 2
Showcase your skills! Create a portfolio or case studies that highlight your experience in business development and digital strategy. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company and its clients. Understand their needs and think about how you can propose tailored solutions that align with their objectives. This will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals who can help us drive client growth and retention. Your next big opportunity could be just a click away!
We think you need these skills to ace Digital Specialist- IT
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in business development and digital strategy. We want to see how your skills align with our needs, so don’t be shy about showcasing relevant projects!
Showcase Your Technical Skills: Since we’re all about digital solutions, it’s crucial to demonstrate your understanding of technologies like AI and Google Analytics. Include specific examples of how you’ve used these tools to drive results in past roles.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key achievements stand out. Remember, less is often more!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Fastnet Group
✨Know Your Digital Stuff
Make sure you brush up on the latest digital trends, especially around AI and machine learning. Being able to discuss how these technologies can enhance client projects will show that you're not just knowledgeable but also forward-thinking.
✨Tailor Your Approach
Before the interview, think about how your experience aligns with the company's needs. Prepare specific examples of how you've driven client growth and retention in previous roles, and be ready to propose tailored solutions based on what you know about their clients.
✨Showcase Your Analytical Skills
Familiarise yourself with tools like Google Analytics and be prepared to discuss how you've used data to inform strategic decisions. Bring examples of how you've tracked KPIs and demonstrated ROI in past projects to highlight your data-driven mindset.
✨Collaboration is Key
This role involves working closely with various teams, so be ready to talk about your collaboration skills. Share experiences where you've successfully worked with directors, project managers, or creative teams to deliver results, and emphasise your ability to balance strategic thinking with hands-on delivery.