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- Tasks: Lead digital strategies to grow client relationships and drive business success.
- Company: A thriving digital production agency with a focus on innovation.
- Benefits: Remote work, bonuses, and opportunities for professional growth.
- Why this job: Join a successful team and shape the future of digital solutions.
- Qualifications: Experience in business development and digital strategy is essential.
- Other info: Be part of a dynamic environment with a strong focus on technology.
The predicted salary is between 36000 - 60000 £ per year.
A full-service digital production agency delivering end-to-end digital solutions requires a Digital Client Services and Growth Lead to define and deliver strategies that expand services across the existing client base while supporting the acquisition of new clients and projects.
Benefits Include:
- Remote Working
- Bonus
The role:
This senior position works closely with Directors, Project Managers, and creative and production teams to identify opportunities, shape strategic roadmaps, and implement initiatives that strengthen client relationships and drive commercial growth.
Responsibilities:
- Business Development, Client Growth and Retention
- Work with Directors and Project Managers to understand client objectives and propose tailored solutions.
- Lead initiatives that increase client engagement and revenue through innovative service offerings.
- Support new business activity and contribute to winning new clients and projects.
- Strategic Service Development
- Develop and implement a roadmap for evolving services in line with client needs and market trends.
- Identify opportunities to integrate existing and emerging technologies into client projects.
- Deliver billable strategic consultancy for clients where required.
- Technical and Market Insight
- Maintain a strong understanding of relevant technologies, including AI and machine learning applications, and digital production processes.
- Use Google Analytics and other tools to analyse data, inform strategic decisions, and demonstrate ROI.
- Collaboration and Delivery
- Work closely with production teams to ensure new services are technically viable and aligned with internal capabilities.
- Manage online campaigns where required.
- Collaborate with leadership to set growth targets and performance metrics.
- Performance Monitoring
- Track KPIs including client satisfaction, revenue growth, and adoption of new services.
- Produce regular reports and provide actionable insights to internal stakeholders.
Skills and Experience:
- Proven experience in business development, digital strategy, and client services within a UK digital agency or similar environment.
- Strong technical understanding of digital production processes and technologies.
- Experience in online campaign management, including tools such as GTM, Google Analytics, AdWords, and LinkedIn.
- High proficiency in Google Analytics and data-driven decision-making.
- Excellent communication and stakeholder management skills.
- Ability to balance strategic thinking with hands-on delivery in a fast-paced environment.
This is an opportunity to join a business that has been immensely successful over the last 4 decades – and provide the chance to work at the forefront of digital production and innovation.
Digital Specialist in Birmingham employer: Fastnet Group
Contact Detail:
Fastnet Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Specialist in Birmingham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential employers on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your best work. This is your chance to shine and demonstrate how you can add value to potential clients. We recommend using our platform to help you organise and present your projects effectively.
✨Tip Number 3
Prepare for interviews like it’s the big game! Research the company, understand their services, and think about how you can contribute to their growth. We suggest practising common interview questions and having a few of your own ready to show your interest.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows you’re genuinely interested in the role and helps build a connection. And remember, apply through our website for the best chances!
We think you need these skills to ace Digital Specialist in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Digital Specialist role. Highlight your experience in business development and client services, and show us how you can contribute to our growth strategy.
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past work that align with the responsibilities mentioned in the job description, especially around digital strategy and client engagement.
Be Data-Driven: Since we love data at StudySmarter, include any relevant metrics or KPIs you've achieved in previous roles. This will help us see your impact and how you can drive results for our clients.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Fastnet Group
✨Know Your Digital Stuff
Make sure you brush up on the latest digital trends, especially around AI and machine learning. Familiarise yourself with tools like Google Analytics and GTM, as you'll want to show that you can leverage these for strategic decisions.
✨Tailor Your Approach
Before the interview, think about how your experience aligns with the company's needs. Be ready to discuss specific examples of how you've driven client growth and retention in previous roles, and how you can apply that here.
✨Showcase Your Collaboration Skills
This role involves working closely with various teams, so be prepared to talk about your experience in cross-functional collaboration. Share examples of how you've successfully worked with directors and project managers to achieve common goals.
✨Prepare for Performance Metrics Discussion
Since tracking KPIs is a big part of this role, come equipped with insights on how you've monitored and reported on performance in the past. Highlight your ability to analyse data and demonstrate ROI to stakeholders.
