Station Manager, UK

Join a fast-growing company with a purpose! At Fastned, you will actively contribute to accelerating the transition to electric mobility. Together with over 450 colleagues (more than 50 nationalities) across 9+ countries, we are building a Europe-wide network of 1,000 fast-charging stations where electric drivers can charge their cars with energy from the sun and wind.

Your role as the Station Manager UK, team Service Operations, plays a crucial role in shaping Fastned's customer experience. This position is central to ensuring safe operations, immaculate presentation, optimal functionality, and full compliance to operational obligations of Fastned charging stations within a designated geographical territory.

Your responsibilities

• Operational Compliance & Performance: Track compliance to contractual agreements, local regulatory requirements, and Fastned's internal operational guidelines. Ensure that all station operations and facilities strictly comply with them.
• Operational Performance & Customer Experience: Monitor and take action on issues regarding station equipment, cleanliness, aesthetics, and season readiness. Proactively act on any identified topic that might benefit customer experience.
• Performance Reporting & Data Management: Maintain accurate records of all subcontracted activities, reported issues, and their resolution statuses. Generate and provide regular updates to relevant management teams, landlords, and authorities when needed.
• Local Supplier & Stakeholder Management: Serve as a local point of contact for all routine matters related to our stations. Cultivate strong relationships with other internal teams and provide regular feedback to shed light on actual customer experience and maintenance constraints.
• Continuous Improvement Input: Provide invaluable observations, feedback, and insights. Contribute to the ongoing refinement of station design, operational protocols, and overall customer experience.

Who we are looking for

You are a driven professional who combines hands-on operation execution with commercial thinking. You flourish in a dynamic, fast-paced environment and are eager to make a real impact on the energy transition. Additionally, you bring along the following:

• +2 years of proven field-based experience in site management, facility coordination, or similar roles, ideally within a public-facing service environment.
• Spoken and written English is mandatory.
• Proactive and meticulous, ensuring high standards of presentation and operational integrity.
• Able to work independently, prioritise effectively, and manage multiple locations.
• Clear and persuasive communicator, skilled in collaborating with diverse internal teams.
• Basic understanding of technical troubleshooting; able to identify and report infrastructure and equipment issues.
• Valid driving license with a strong willingness to travel frequently within the assigned region.
• Genuine enthusiasm for sustainable energy and commitment to Fastned’s mission.

Even if you don’t meet every single requirement but feel excited about this role and our mission, we encourage you to apply. We are committed to building a diverse and inclusive team.

Join us in building a better future

We focus on work-life balance, provide genuine work flexibility, and have family-friendly policies in place. Our benefits package includes:

• Stock option plan.
• A training and development budget of £2,600 per year.
• 29 holidays plus two mission days.
• A paid pension plan, fully covered by Fastned.
• Full health and dental cover via Bupa.
• Daily commuting costs to the office are reimbursed.
• Daily vegetarian lunches, snacks, and drinks provided at our office location.
• Weekly CrossFit classes.
• Mental Wellbeing support.
• Physical Wellbeing membership.
• Personalised coaching support for parents.
• Access to women's health professionals.
• Fun events year-round.
• Flexible working hours and full travel compensation.

Interested in making an impact? We would love to have a conversation with you! Apply now, send us your CV and share why you’re excited about joining Fastned.

Hiring Process

A call with our Recruiter, an Interview with our Senior Field Operations Manager UK, a Case Interview in our London office, followed by a team coffee chat.

Fastned stands for equity and inclusion. We welcome applications from people of all backgrounds, gender identities, sexual orientations, religions, neurodiversity, disabilities, parental status or any other protected characteristic that makes you unique.