Business Analyst in England

The Technology Business Analyst (Tech BA) will be a key member of a project team to implement a new Content Management System (CMS) to replace multiple legacy CMS. They will work with a broad stakeholder group of internal Fastmarkets teams, the product vendor and implementation partner to deliver the target state and business benefits. They will also support discovery work to shape the next project phase of this multi-year initiative. During the first phase, they will support every stage of the remaining project lifecycle through:

• Integration
• Migration
• Testing
• Rollout
• Post go-live support

This role demands a combination of strong data analysis and technical skills, effective communication and the ability to navigate the complexities of a dynamic environment from both a technology and a stakeholder perspective.

Key Interfaces

• Global Head of Editorial and Pricing
• Global Head of Analytics
• Head of Content and Pricing Operations
• Pricing and Content Operations Specialists and Production Specialists
• Editors, Reporters, Analysts and Economists
• Product Directors
• Product Managers
• Engineering Managers
• IT Operations
• Information Security officers
• Site Reliability Engineering
• Programme Managers
• Project Managers
• Software Engineers
• QAs
• Scrum Masters

Qualifications

We recruit talented, dynamic people with diverse backgrounds and experiences, all united by a belief in our mission to provide the world's leading and most trusted price reporting, events, and intelligence service for the markets we serve. We're proud to be an equal opportunities employer and are committed to creating a fully inclusive workplace, where everyone feels able to participate and contribute meaningfully. If you are open-minded, curious, resilient, solutions-oriented and committed to promoting equality, then read on.

Knowledge, Experience and Skills

We are looking for an individual who is highly motivated, driven, and has a passion to be part of a fast-paced, successful team. Being a strong team player is also important as well as someone who is happy to work flexibly.

Fundamentals

• Extensive commercial experience of implementing headless CMS and related taxonomies, content models and workflows.
• Business knowledge of news, pricing and commodities and working with Editors, Reporters, Product Managers and Technology stakeholders.
• Ability to demonstrate extensive commercial experience across a wide range of projects at a wider range of companies.
• Previous experience acting as a Scrum Master to facilitate Scrum events.
• Experience of large-volume data migration from legacy to new applications.
• Able to analyse large data sets for analysis, cleansing and transformation.

General Skills

• Excellent verbal and written communication skills to produce high-quality documentation appropriate for business and technical stakeholders.
• Comfortable in taking ownership for ensuring clarity on the detailed implementation and ensuring smooth communication.
• Confidence for initiating and leading workshops, meetings, testing and training with business and technical stakeholders.
• Ability to operate within different environments and work with varied processes, stakeholders, and delivery challenges.
• Experience of working on projects with third parties including product vendors and implementation partners.
• Mindset of collaboration and teamwork for delivery as part of remote teams and able to build relationships with a broad range of stakeholders at all levels of the organisation.
• Attention to detail: able to analyse a problem from every angle and validate assumptions.

Technology

• Experienced in the end-to-end software development lifecycle, from requirements gathering to integration testing, UAT, go-live and post-go-live support and documentation.
• Able to demonstrate a solid understanding of the fundamentals of software development, SaaS and Azure-based cloud infrastructure.
• Considers information security and compliance requirements during analysis and design and rigorously tracks their implementation.
• Knowledge and experience of AI enabled products and commercial opportunities e.g. LLMs.
• Experience of working in a hybrid Waterfall and Agile delivery environment.
• Experience with identifying, specifying, and testing new or modified system interfaces and feeds e.g., APIs, JSON, HTML etc.
• Experience of projects built in Microsoft technologies and Azure e.g. Blob storage.
• Practical experience of using tools such as Jira, Confluence, Miro and Lucid Charts.

If you're excited about the role but your experience, skills or qualifications don't perfectly align, we encourage you to apply anyway.

Additional Information

Our Values Fastmarkets people come from all different walks of life. It's this mix of brilliant personalities, experiences and insights that gives us that warm, open, and friendly culture you can feel as soon as you meet us. But however wonderfully different we all are, there are six things we all have in common – and they form our Fastmarkets values. Created by our own employees to reflect some of the personal traits that Fastmarkets people have, our values are key to what makes our culture unique. They reflect who each of us are and they're embedded in everything we do. Our values are:

• METRICS DRIVEN. We use insights to improve our customers' experience and our business performance.
• ACCOUNTABLE. We are accountable to ourselves and those we work with: we keep our promises and get things done.
• GROWTH MINDSET. This value enables us to be nimble to the changing realities and operate with a sense of urgency.
• INCLUSIVE. We are inclusive and respectful, celebrating each of us and giving everyone a deep sense of belonging with the desire to bring their best self to work every day.
• CUSTOMER CENTRIC. We are customer-centric in all that we do.
• COLLABORATIVE. We are collaborative, able to work across teams and capitalise on the diversity of intellect, perspectives, and experiences.

We are committed to ensuring all candidates feel welcomed and supported. Should your application advance and you require accommodations for the interview process, please inform us so we can make the necessary arrangements.

You've read a little about us – now it's over to you. If you like what you've read so far and think you can see yourself as a Fastmarkets person, it's time to fill in your application form. This form is an important part of the selection process: it's used to determine whether or not you'll be chosen to have an interview and acts as a basis for the questions we'll ask you on the day. It's vital that you try to capture all the relevant information we have asked for on the form so we can get a good feel for who you are and why you're great.