Fastmarkets is seeking a Customer Experience Business Analyst on a fixed-term contract to join the Product team in London. You will blend business analysis with AI tools to identify gaps, define user stories, and drive process improvements that enhance customer experience.
Responsibilities include stakeholder facilitation, backlog grooming, workshops, and translating business needs into clear requirements for Agile delivery, with emphasis on data, pricing platforms, and governance.
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AI-Driven CX Business Analyst employer: Fastmarkets
Fastmarkets is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for professionals looking to make a significant impact in the SaaS and data sectors. With a strong emphasis on employee growth and development, you will have access to numerous opportunities for advancement while working alongside talented teams dedicated to achieving commercial success. Located in a dynamic environment, Fastmarkets offers unique advantages such as flexible working arrangements and a commitment to continuous improvement, ensuring that your contributions are valued and rewarded.
