At a Glance
- Tasks: Assist customers with account and technical issues via phone, email, chat, and social media.
- Company: Fasthosts, a leading tech company in Gloucester with a focus on customer service.
- Benefits: Flexible hybrid work, comprehensive training, and opportunities for skill development.
- Other info: Enjoy a supportive environment with growth potential and a three-month development programme.
- Why this job: Join a dynamic team and enhance your IT and customer service skills while making a difference.
- Qualifications: Tech-savvy with strong communication skills and a passion for helping others.
The predicted salary is between 25000 - 35000 £ per year.
Fasthosts in Gloucester is seeking a Customer/Technical Support Specialist to assist customers with account or technical issues across our product range.
You’ll deliver superb service by phone, email, chat and social, and you’ll actively upsell where appropriate.
You’ll start with a three-month development program and receive training to grow your IT and customer service skills while working in a flexible office or hybrid setup in Gloucester.
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Tech-Savvy Customer Support Specialist – Hybrid in Gloucester employer: Fasthosts
Fasthosts is an exceptional employer located in Kings Barton, offering a dynamic work environment that embraces both office and hybrid working options. With a strong focus on employee development, the company provides comprehensive training and a generous benefits package, including a competitive salary and unlimited commission potential. The supportive culture fosters personal and professional growth, making it an ideal place for those passionate about IT and customer service.
