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- Tasks: Deliver exceptional customer service and support warehouse operations while driving a company van.
- Company: Well-established company with strong growth forecasts and career progression opportunities.
- Benefits: Excellent starting salary, 20 days holiday plus 8 bank holidays, and on-the-job training.
- Why this job: Kickstart your career in a dynamic environment with potential for managerial roles.
- Qualifications: Customer service or warehouse experience; full UK driving licence required.
- Other info: Forklift licence can be obtained on-the-job; IT skills are a plus.
The predicted salary is between 24000 - 36000 £ per year.
An interesting position with lots of opportunities for progression, working with a well-established customer with strong forecasts for growth. We are looking for approachable, all-rounded customer support/warehouse operation candidates, who thrive under pressure and can deliver exceptional customer service whilst also working within a warehouse supporting role. A full UK driving license is required as you would be driving a company van. This would be a great opportunity for those interested in pursuing a long-term career and wanting to progress into managerial or senior sales roles in the future, amongst other internal career routes.
Key responsibilities will include:
- Customer Services: Delivering stock to VMIs on customer sites, handling incoming calls, answering emails, identifying and evaluating customers' needs to deliver satisfaction, going the extra mile to engage customers, purchasing stock, general operations in the POS, communicating with colleagues, and providing customers with updates.
- Warehouse: Picking, packing, receiving, cycle counts, managing shipping and processing goods in, general warehouse operations. A forklift licence would be a big plus but can be obtained on-the-job.
If you have warehouse and/or customer service experience and would like to build your career with a well-established company then this position is the right fit for you.
Package: Excellent starting salary, 20 Days Holidays plus 8.
Sales Support in Scarborough employer: Fastenal Europe
Contact Detail:
Fastenal Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support in Scarborough
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to customer service and warehouse operations. We recommend role-playing with a friend to boost your confidence and get comfortable with your responses.
✨Tip Number 3
Showcase your skills! Bring examples of how you've gone the extra mile in previous roles. Whether it’s handling customer queries or managing stock, we want to see how you can add value to our team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Sales Support in Scarborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Sales Support role. Highlight any customer service or warehouse experience you have, and don’t forget to mention your driving licence!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to show us your personality and explain why you're excited about this opportunity. Mention how you thrive under pressure and your commitment to delivering exceptional customer service.
Show Off Your IT Skills: If you've got any IT skills, make sure to include them in your application. We love candidates who can navigate tech easily, as it’s a big plus for the role. Don’t be shy about showcasing your abilities!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Fastenal Europe
✨Know the Company Inside Out
Before your interview, do some research on the company. Understand their values, mission, and recent achievements. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since this role heavily involves customer interaction, be prepared to share specific examples of how you've delivered exceptional customer service in the past. Think about times when you went the extra mile or resolved a difficult situation – these stories will make you stand out.
✨Demonstrate Your Ability to Work Under Pressure
The job requires someone who thrives under pressure, so be ready to discuss how you've managed stressful situations in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, opportunities for progression, or what a typical day looks like. This shows your enthusiasm for the role and helps you determine if it's the right fit for you.
