At a Glance
- Tasks: Assist customers, manage inventory, and support sales in a dynamic environment.
- Company: Join Fastenal, a leading company focused on growth and employee development.
- Benefits: Enjoy structured training, career advancement opportunities, and a supportive team culture.
- Other info: Flexible paths for part-time or full-time roles with ongoing training and certifications.
- Why this job: Kickstart your career with hands-on experience and a chance to grow within the company.
- Qualifications: Must be 18+, have a valid driver's license, and strong communication skills.
The predicted salary is between 28800 - 43200 £ per year.
Salary / Rate
£27000 annum. Excellent in‑house training and future prospects. Over 95% are promoted from within.
Location
Milton Keynes
Overview
Working as Full‑Time Sales Support, you must have a strong interest in sales and enjoy working in a fast‑paced, challenging environment. This is an entry‑level position that will provide assistance to our customers from our branch located at Unit 1, The IO Centre, Fingle Drive, Stonebridge, Milton Keynes.
This would be a great opportunity for those interested in pursuing a long‑term career and willing to progress into managerial or senior sales role in the future.
We are looking for approachable, all‑rounder supply chain support, who thrive under pressure and can deliver exceptional customer service whilst also working within a warehouse supporting role.
Full UK driving licence would be required as you’d be driving with a company van.
Key Responsibilities
Customer Services
Handling incoming calls, answering emails, identifying and evaluating customers’ needs to deliver satisfaction, going the extra mile to engage customers, purchasing stock, general operations in the POS, communicating with colleagues, providing customers with updates. Replenishing industrial vending machines on customers sites. IT skills would be advantageous.
Warehouse
Picking, packing, receiving, cycle counts, managing shipping and processing goods in, general warehouse operations. Forklift licence would be a big plus but can be obtained on‑the‑job.
Working week
- Monday to Thursday 8:00-5:00pm
- Friday 8:00-2:30pm
Package
- Excellent starting salary
- Free parking
- 20 Days Holidays plus 8 Bank Holiday
- Auto‑enrolment pension
- Monthly bonus after your probation period
- Excellent long‑term prospects and progression opportunities
- International travel and training events
- We are proud to work and partner with the world’s largest companies
About Fastenal
Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to a Fortune 500 company with approximately 3,200 servicing locations, each providing tailored local inventory and personal service for our customers. As we’ve expanded across the world, we’ve retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders.
As a growth company with a solid financial position, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won’t find a better fit than Fastenal.
#J-18808-LjbffrSales Support (m/f/d) employer: Fastenal Europe
Fastenal Europe in Milton Keynes is an excellent employer, offering a dynamic work environment where entry-level Sales Support Specialists can thrive. With comprehensive training and strong career progression opportunities, employees are empowered to grow their skills while enjoying benefits such as a monthly bonus and generous holiday allowance. The supportive culture and commitment to customer service make it a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support (m/f/d)
✨Tip Number 1
Familiarise yourself with Fastenal's products and services. Understanding what they offer will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network with current or former employees on platforms like LinkedIn. They can provide insights into the company culture and the specifics of the Sales Support role, which can be invaluable during your application process.
✨Tip Number 3
Prepare for potential situational questions by thinking about how you would handle various customer service scenarios. This will demonstrate your problem-solving skills and customer-oriented mindset.
✨Tip Number 4
Showcase your enthusiasm for sales during any interactions with the hiring team. Your passion for the field can set you apart from other candidates and highlight your motivation to succeed in the role.
We think you need these skills to ace Sales Support (m/f/d)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant skills and experiences that align with the Sales Support role. Emphasise your customer service experience, communication skills, and any sales-related achievements.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for sales and your desire to work in a fast-paced environment. Mention specific reasons why you want to join Fastenal and how you can contribute to their team.
Highlight Relevant Qualifications:In your application, clearly state your qualifications, such as your age, valid driver's license, and any relevant coursework or experience in Business or Marketing. This will help demonstrate your suitability for the position.
Showcase Your Motivation:Express your motivation for personal development and career advancement in your application. Mention any interest in training opportunities and how you plan to grow within the company.
How to prepare for a job interview at Fastenal Europe
✨Show Your Sales Enthusiasm
Make sure to express your genuine interest in sales during the interview. Share any relevant experiences or examples that highlight your passion for helping customers and driving sales.
✨Demonstrate Communication Skills
Since excellent written and oral communication skills are crucial for this role, practice articulating your thoughts clearly. Consider preparing answers to common questions and be ready to engage in a friendly conversation.
✨Highlight Your Teamwork Ability
Fastenal values teamwork, so be prepared to discuss how you've successfully collaborated with others in the past. Share specific examples of how you contributed to a team goal or supported your colleagues.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and customer service orientation. Think about how you would handle various situations, such as managing inventory issues or assisting a difficult customer.