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For Companies At a Glance
- Tasks: Support customers and warehouse operations while delivering exceptional service.
- Company: Join a well-established company with a strong promotion culture and career growth.
- Benefits: Enjoy competitive salary, free parking, 20 days holiday, and monthly bonuses.
- Why this job: Great opportunity for career progression in a supportive environment with international travel.
- Qualifications: A full UK driving license is required; customer service or warehouse experience is a plus.
- Other info: Excellent in-house training and potential to obtain a forklift license on the job.
The predicted salary is between 23000 - 31000 £ per year.
Salary/Rate: £27,000 per annum. Excellent in-house training and future prospects. Over 95% of employees are promoted from within.
Location: Milton Keynes
This is a great opportunity for those interested in pursuing a long-term career and willing to progress into managerial or senior sales roles in the future. We are seeking approachable, all-round supply chain support staff who thrive under pressure and can deliver exceptional customer service while also supporting warehouse operations. A full UK driving license is required as you will be driving a company van.
Key responsibilities will include:
- Customer Service: Handling incoming calls, responding to emails, identifying and evaluating customer needs to ensure satisfaction, going the extra mile to engage customers, purchasing stock, managing general operations in the POS, communicating with colleagues, and providing customers with updates. IT skills would be advantageous.
- Warehouse: Picking, packing, receiving, cycle counts, managing shipments, and processing goods, along with general warehouse activities. A forklift license would be a significant plus but can be obtained on-the-job.
If you have warehouse and/or customer service experience and wish to build your career with a well-established company, this position could be a good fit for you.
Working week: Monday to Thursday: 8:00 AM - 5:00 PM; Friday: 8:00 AM - 2:30 PM
Package includes:
- Competitive starting salary
- Free parking
- 20 days holiday plus 8 bank holidays
- Auto-enrollment pension scheme
- Monthly bonus after probation period
- Excellent long-term prospects and opportunities for progression
- International travel and training events
- Partnership with some of the world's largest companies
Sales Support - Full-time employer: Fastenal Europe
Contact Detail:
Fastenal Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support - Full-time
✨Tip Number 1
Familiarise yourself with the company and its values. Understanding StudySmarter's mission and how we operate can help you align your answers during interviews, showcasing that you're a great fit for our culture.
✨Tip Number 2
Highlight your customer service skills in conversations. Since this role involves engaging with customers, be ready to share specific examples of how you've gone above and beyond to ensure customer satisfaction in previous positions.
✨Tip Number 3
If you have any experience with warehouse operations, make sure to mention it. Discussing your familiarity with tasks like picking, packing, or managing shipments can set you apart from other candidates.
✨Tip Number 4
Prepare questions about career progression within the company. Showing your interest in long-term growth and understanding the potential paths available can demonstrate your commitment to a future with us.
We think you need these skills to ace Sales Support - Full-time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and warehouse operations. Use specific examples that demonstrate your ability to thrive under pressure and deliver exceptional service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your long-term career aspirations and how this position aligns with your goals, particularly in relation to managerial or senior sales roles.
Highlight Relevant Skills: Emphasise any IT skills you possess, as well as your ability to manage customer interactions effectively. If you have a forklift license or are willing to obtain one, make sure to mention this as it could set you apart from other candidates.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a customer-facing role.
How to prepare for a job interview at Fastenal Europe
✨Showcase Your Customer Service Skills
Since the role heavily involves customer interaction, be prepared to discuss your previous experiences in customer service. Highlight specific examples where you went the extra mile to ensure customer satisfaction.
✨Demonstrate Your Ability to Work Under Pressure
The job requires someone who thrives under pressure. Think of instances where you've successfully managed stressful situations and how you maintained a positive attitude while delivering results.
✨Familiarise Yourself with Warehouse Operations
Even if your background is primarily in customer service, having a basic understanding of warehouse operations will be beneficial. Brush up on key terms and processes related to picking, packing, and managing shipments.
✨Prepare Questions About Career Progression
This position offers excellent long-term prospects. Prepare thoughtful questions about potential career paths within the company, as this shows your interest in growing with them and your commitment to a long-term career.
