Fulfillment Specialist in West Thurrock

Fastenal Europe Ltd Trading is a prominent player in the Distribution, Transport & Logistics industry, dedicated to providing reliable and efficient supply chain solutions. We specialize in the seamless management and distribution of industrial and construction products, supporting businesses with timely fulfillment and expert logistics services. Our operations are underpinned by advanced technology and a commitment to quality, ensuring customer satisfaction and operational excellence across diverse markets.
Join us to be part of a dynamic team where your contributions directly impact our success. We offer a collaborative environment with opportunities for professional growth and the chance to work in a fast-paced, innovative industry.
As a Full-Time Fastenal Fulfillment Specialist, you will help customers receive the products and service they need, when they need them. Based at our Greys / West Thurrock (RM20 3XD) branch, you will work across warehouse operations, customer service, deliveries and day-to-day sales support in a fast-paced industrial distribution environment.
You will receive and organise inventory, pick and pack orders accurately, deliver products to customer locations and support stock-management programmes at customer sites, including replenishing industrial vending machines. You will build strong customer relationships through dependable service, clear communication and attention to detail.
This is an entry-level opportunity suited to someone who is self-motivated, safety-conscious and interested in developing a long-term career, with the potential to progress into senior sales or management roles.
Key Responsibilities
Provide responsive customer service by telephone, email and in person, identifying customer needs and keeping customers updated.
Pick, pack, receive, ship and process goods accurately and safely.
Maintain organised inventory, complete cycle counts and support general warehouse operations.
Deliver products to customer locations using a company vehicle.
Replenish industrial vending machines and support customer-site stock-management programmes.
Purchase stock and complete routine transactions and administration within the point-of-sale system.
Work closely with colleagues to resolve issues and deliver reliable service.
Follow all company safety, driving and operational proce...