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- Tasks: Join us as a Warehouse Operative/Customer Support, handling calls and managing warehouse operations.
- Company: Be part of a top-rated employer with a strong growth forecast and a commitment to staff development.
- Benefits: Enjoy a competitive salary, monthly bonuses, free parking, and 20 days holiday plus bank holidays.
- Why this job: This role offers excellent career progression and the chance to work in a dynamic environment.
- Qualifications: A full UK driving licence is required; experience in customer service or warehouse roles is a plus.
- Other info: Opportunities for international travel and training events await you!
The predicted salary is between 27000 - 37800 £ per year.
Annual starting salary of £27K+ monthly bonus option and excellent in-house training and future prospects with over 95% of staff promoted from within.
Location: Glasgow
Mode: Full-time
Hours: Monday to Friday 8-5pm
An interesting position with lots of opportunities for progression in a brand new establishment working with an exciting new customer with strong forecasts for growth. This would be a great opportunity for those interested in pursuing a long-term career and willing to progress into managerial or senior sales role in the future.
We are looking for approachable, all-rounder customer support/warehouse operative candidates, who thrive under pressure and can deliver exceptional customer service whilst also working within a warehouse supporting role. A full UK driving license would be required as you would be driving a company vehicle.
Key responsibilities will include:
- Customer Services: Handling incoming calls, answering emails, identifying and evaluating customers’ needs to deliver satisfaction, going the extra mile to engage customers, purchasing stock, general operations in the POS, communicating with colleagues, providing customers with updates. IT skills would be advantageous.
- Warehouse: Picking, packing, receiving, cycle counts, managing shipping and processing goods in, general warehouse operations. Forklift licence would be a big plus but can be obtained on-the-job.
If you have warehouse and/or customer service experience and would like to build your career with a well-established company then this position is the right fit for you.
Package:
- Excellent starting salary
- Free parking
- 20 Days Holidays plus 8 Bank Holiday
- Auto-enrolment pension
- Monthly bonus after your probation period
- Excellent long-term prospects and progression opportunities
- International travel and training events.
Job Type: Permanent
Start Date: ASAP
Contract Length: Permanent
Warehouse Operative/Customer Support - Full time employer: Fastenal Europe Ltd
Contact Detail:
Fastenal Europe Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warehouse Operative/Customer Support - Full time
✨Tip Number 1
Familiarise yourself with the company culture and values of StudySmarter. Understanding our commitment to employee growth and customer satisfaction will help you align your responses during interviews, showcasing how you can contribute to our team.
✨Tip Number 2
Highlight any previous experience in customer service or warehouse operations during your conversations with us. Be ready to share specific examples of how you've handled pressure and delivered exceptional service, as these are key traits we value.
✨Tip Number 3
If you have a forklift licence or are willing to obtain one, make sure to mention this. It shows your initiative and readiness to take on additional responsibilities, which is something we look for in candidates.
✨Tip Number 4
Prepare questions about the role and future opportunities within the company. This demonstrates your interest in long-term career progression and helps you stand out as a candidate who is genuinely invested in their future with us.
We think you need these skills to ace Warehouse Operative/Customer Support - Full time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in both customer service and warehouse operations. Use specific examples that demonstrate your ability to thrive under pressure and deliver exceptional customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your willingness to progress into managerial roles and how your skills align with the job requirements, such as having a full UK driving licence.
Highlight Relevant Skills: In your application, emphasise any IT skills you possess, as well as any experience with picking, packing, or operating warehouse equipment. If you have a forklift licence, be sure to mention it!
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Fastenal Europe Ltd
✨Showcase Your Customer Service Skills
Since the role involves a lot of customer interaction, be prepared to discuss your previous experiences in customer service. Highlight specific examples where you went above and beyond to satisfy a customer, as this will demonstrate your commitment to exceptional service.
✨Demonstrate Your Adaptability
The job requires working under pressure and handling various tasks. Be ready to share instances where you've successfully adapted to changing situations or managed multiple responsibilities at once. This will show that you're capable of thriving in a dynamic environment.
✨Familiarise Yourself with Warehouse Operations
Even if you have limited experience in a warehouse setting, it’s beneficial to understand basic warehouse operations. Research common practices like picking, packing, and inventory management, and be prepared to discuss how you can quickly learn and contribute to these processes.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and potential career progression. This not only shows your interest in the role but also helps you gauge if the company aligns with your long-term career goals.
