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- Tasks: Provide top-notch customer support while managing warehouse operations.
- Company: Join a leading company with a strong growth forecast and a focus on internal promotions.
- Benefits: Competitive salary, monthly bonuses, 20 days holiday, and excellent training opportunities.
- Why this job: Kickstart your career with a role that offers real progression and international travel.
- Qualifications: Customer service or warehouse experience; driving licence required.
- Other info: Dynamic work environment with over 95% of staff promoted from within.
The predicted salary is between 27000 - 27000 £ per year.
Annual salary of £27,000 (additional bonus option after successful probation period) and excellent in-house training and future prospects with over 95% of staff promoted from within.
Location: Stafford
Mode: Full-time
Hours: Monday to Thursday 8-5pm. Friday 8am-2:30pm. No weekends.
An interesting position with lots of opportunities for progression in a soon to be opened establishment, working with an exciting new customer with strong forecasts for growth.
We are looking for approachable, all-rounded customer support/warehouse operative candidates, who thrive under pressure and can deliver exceptional customer service whilst also working within a warehouse supporting role. A full UK driving license would be required as you would be driving with a company van.
This would be a great opportunity for those interested in pursuing a long-term career and willing to progress into managerial or senior sales roles in the future, amongst other internal career routes.
Key responsibilities will include:
- Customer Services: Handling incoming calls, answering emails, identifying and evaluating customers’ needs to deliver satisfaction, going the extra mile to engage customers, purchasing stock, general operations in the POS, communicating with colleagues, and providing customers with updates. IT skills would be advantageous.
- Warehouse: Picking, packing, receiving, cycle counts, managing shipping and processing goods in, general warehouse operations. Forklift licence would be a big plus but can be obtained on-the-job.
If you have warehouse and/or customer service experience and would like to build your career with a well-established company then this position is the right fit for you.
Package:
- Excellent starting salary
- 20 Days Holidays plus 8 Bank Holidays
- Auto-enrolment pension
- Monthly bonus after your probation period
- Excellent long-term prospects and progression opportunities
- International travel and training events.
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We are proud to work and partner with the world’s largest companies.
Job Type: Permanent
Start Date: ASAP
Contract Length: Permanent
Warehouse Operative and Customer Support (m/f/d) in Stafford employer: Fastenal Europe, Ltd.
Contact Detail:
Fastenal Europe, Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warehouse Operative and Customer Support (m/f/d) in Stafford
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Warehouse Operative and Customer Support role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and warehouse operations. We recommend role-playing with a mate to get comfortable with your answers and show off your skills!
✨Tip Number 3
Dress to impress! Even if it’s a warehouse job, showing up looking sharp can make a great first impression. It shows you care about the opportunity and are ready to take on the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team!
We think you need these skills to ace Warehouse Operative and Customer Support (m/f/d) in Stafford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in both customer service and warehouse operations. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and explain why you’re the perfect fit. We love candidates who can show us their personality while keeping it professional.
Show Off Your Skills: If you’ve got any IT skills or a forklift licence, make sure to mention them! These are big pluses for us, and we want to know how you can contribute to our team right from the start.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Fastenal Europe, Ltd.
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Warehouse Operative and Customer Support. Familiarise yourself with the key tasks like handling customer queries and managing warehouse operations. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to share examples of how you've provided exceptional customer service in the past. Think of specific situations where you went the extra mile to satisfy a customer, as this will highlight your suitability for the job.
✨Highlight Your Teamwork Abilities
Working in a warehouse and customer support role means you'll need to collaborate with others. Be ready to discuss your experience working in teams, how you handle pressure, and how you contribute to a positive work environment. This will show that you're a great fit for their team-oriented culture.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with questions about the company’s growth plans, training opportunities, and potential career paths. This not only shows your interest in the role but also helps you gauge if the company aligns with your long-term career goals.