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- Tasks: Join us as a Warehouse Operative and Customer Support, handling calls and managing warehouse operations.
- Company: Be part of a top-rated company with a strong growth forecast and a commitment to employee development.
- Benefits: Enjoy a competitive salary, bonuses, 20 days holiday, and opportunities for international travel.
- Why this job: This role offers excellent career progression and a chance to work in a dynamic environment.
- Qualifications: A full UK driving licence is required; experience in customer service or warehousing is a plus.
- Other info: Work Monday to Friday with no weekends, and receive in-house training to boost your skills.
The predicted salary is between 23000 - 30000 £ per year.
Annual salary of £27,000 (additional bonus option after successful probation period) and excellent in-house training and future prospects with over 95% of staff promoted from within.
Location: Nottingham
Mode: Full-time
Hours: Monday to Thursday 8-5pm. Friday 8am-2:30pm. No weekends
An interesting position with lots of opportunities for progression in a newly opened establishment, working with an exciting customer base with strong forecasts for growth.
We are looking for approachable, all-rounded customer support/warehouse operative candidates, who thrive under pressure and can deliver exceptional customer service whilst also working within a warehouse supporting role. A full UK driving license would be required as you would be driving with a company van.
Furthermore, this would be a great opportunity for those interested in pursuing a long-term career and willing to progress into managerial or senior sales roles in the future.
Key responsibilities will include:
- Customer Services: Handling incoming calls, answering emails, identifying and evaluating customers’ needs to deliver satisfaction, going the extra mile to engage customers, purchasing stock, general operations in the POS, communicating with colleagues, and providing customers with updates. IT skills would be advantageous.
- Warehouse: Picking, packing, receiving, cycle counts, managing shipping and processing goods in, general warehouse operations. Forklift licence would be a big plus but can be obtained on-the-job.
If you have warehouse and/or customer service experience and would like to build your career with a well-established company then this position is the right fit for you.
Package:
- Excellent starting salary
- 20 Days Holidays plus 8 Bank Holidays
- Auto-enrolment pension
- Monthly bonus after your probation period
- Excellent long-term prospects and progression opportunities
- International travel and training events
Warehouse Operative and Customer Support employer: Fastenal Europe, Ltd.
Contact Detail:
Fastenal Europe, Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warehouse Operative and Customer Support
✨Tip Number 1
Familiarise yourself with the company culture and values of StudySmarter. Understanding our commitment to exceptional customer service and employee development will help you align your responses during any interviews or discussions.
✨Tip Number 2
Highlight any previous experience in customer service or warehouse roles during your conversations. Be ready to share specific examples of how you've handled pressure and delivered excellent service, as this is crucial for the role.
✨Tip Number 3
If you have a driving licence, make sure to mention it! Since the role involves driving a company van, showcasing your readiness to take on this responsibility can set you apart from other candidates.
✨Tip Number 4
Express your interest in long-term career progression during your interactions. We value employees who are eager to grow within the company, so discussing your aspirations for managerial or senior sales roles can demonstrate your commitment.
We think you need these skills to ace Warehouse Operative and Customer Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in both customer service and warehouse operations. Use specific examples to demonstrate how you've handled pressure and delivered exceptional service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your willingness to learn and progress within the company, as well as your ability to engage with customers effectively.
Highlight Relevant Skills: In your application, emphasise any IT skills you possess, as well as your driving licence and any warehouse-related qualifications, such as a forklift licence. These will make you stand out as a candidate.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Fastenal Europe, Ltd.
✨Show Your Customer Service Skills
Since the role involves a significant amount of customer interaction, be prepared to discuss your previous experiences in customer service. Highlight specific examples where you went above and beyond to satisfy a customer.
✨Demonstrate Your Team Spirit
This position requires working closely with colleagues in both customer support and warehouse operations. Share examples of how you've successfully collaborated with others in past roles, showcasing your ability to thrive under pressure.
✨Familiarise Yourself with Warehouse Operations
Even if you have limited experience in a warehouse setting, showing that you understand basic warehouse processes can set you apart. Research common tasks like picking, packing, and inventory management to discuss during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and potential career progression. This shows your genuine interest in the role and helps you assess if the company aligns with your long-term career goals.
