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- Tasks: Support customers and manage warehouse operations while delivering exceptional service.
- Company: Join a top-rated employer known for innovation and strong growth.
- Benefits: Enjoy free parking, 20 days holiday, monthly bonuses, and international training events.
- Why this job: Great opportunity for career progression into managerial roles with a supportive culture.
- Qualifications: Full UK driving licence required; customer service or warehouse experience preferred.
- Other info: Forklift licence can be obtained on the job; work with exciting customers.
The predicted salary is between 28800 - 43200 £ per year.
An interesting position with lots of opportunities for progression working with exciting customers and strong growth forecasts. This would be a great opportunity for those interested in pursuing a long-term career and willing to progress into managerial or senior sales roles in the future.
We are looking for approachable, all-round customer support/warehouse operative candidates who thrive under pressure and can deliver exceptional customer service while supporting warehouse operations. A full UK driving licence is required, as you will be driving a company van.
Key responsibilities include:
- Customer Services: Picking and restocking customer stocks and delivering to customer sites. Handling incoming calls and emails, identifying and evaluating customer needs to ensure satisfaction. Going the extra mile to engage customers, purchasing stock, and general POS operations. Communicating with colleagues and providing customers with updates. IT skills would be advantageous.
- Warehouse: Picking, packing, receiving, cycle counts, restocking, managing shipping, and processing goods. General warehouse operations. A forklift licence is not necessary but can be obtained on the job.
If you have warehouse and/or customer service experience and want to build your career with a well-established company, this position is a good fit for you.
Package includes:
- Excellent starting salary
- Free parking
- 20 days holidays plus 8 bank holidays
- Auto-enrolment pension
- Monthly bonus after probation
- Long-term prospects and progression opportunities
- International travel and training events
Sales Support employer: Fastenal Europe, Ltd.
Contact Detail:
Fastenal Europe, Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support
✨Tip Number 1
Familiarise yourself with our company values and culture. Understanding what we stand for at StudySmarter will help you connect with us during the interview process and demonstrate that you're a great fit for our team.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've gone above and beyond for customers in previous roles. This will highlight your ability to thrive under pressure and deliver exceptional service, which is crucial for the Sales Support position.
✨Tip Number 3
Brush up on your IT skills, especially if you have experience with inventory management systems or customer relationship management (CRM) software. Being tech-savvy can set you apart from other candidates and show that you're ready to tackle the role's responsibilities.
✨Tip Number 4
If you have a full UK driving licence, make sure to mention it during your discussions with us. Since driving a company van is part of the job, highlighting this qualification can strengthen your application and show your readiness for the role.
We think you need these skills to ace Sales Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and warehouse operations. Emphasise any previous roles where you demonstrated exceptional customer support and your ability to thrive under pressure.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the Sales Support role. Mention your long-term career aspirations and how this position aligns with your goals. Be sure to include specific examples of how you've gone the extra mile for customers in past roles.
Highlight Relevant Skills: In your application, emphasise your IT skills and any experience with stock management or warehouse operations. If you have a full UK driving licence, make sure to mention it as it's a key requirement for the role.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are crucial in customer-facing roles.
How to prepare for a job interview at Fastenal Europe, Ltd.
✨Show Your Customer Service Skills
Since the role involves a lot of customer interaction, be prepared to discuss your previous experiences in customer service. Highlight specific examples where you went above and beyond to satisfy a customer, as this will demonstrate your commitment to exceptional service.
✨Demonstrate Your Ability to Work Under Pressure
The job requires thriving under pressure, so think of situations where you've successfully managed tight deadlines or challenging circumstances. Share these stories during the interview to showcase your resilience and problem-solving skills.
✨Familiarise Yourself with Warehouse Operations
Even if you don't have extensive warehouse experience, showing that you understand basic operations like picking, packing, and restocking can set you apart. Research common warehouse practices and be ready to discuss how you can contribute to these processes.
✨Prepare Questions About Career Progression
Since this position offers long-term career opportunities, prepare thoughtful questions about potential career paths within the company. This shows your interest in growth and commitment to building a future with them.
