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- Tasks: Support customers and manage warehouse operations while delivering exceptional service.
- Company: Join a brand new establishment with strong growth forecasts and exciting opportunities.
- Benefits: Enjoy free parking, 20 days holiday, a pension scheme, and monthly performance bonuses.
- Why this job: Perfect for those seeking a long-term career with progression into managerial roles.
- Qualifications: A full UK driving licence is required; customer service or warehouse experience is a plus.
- Other info: International travel and training events available for career development.
The predicted salary is between 26400 - 36960 £ per year.
Location: J31 Park
Motherwell Way
WEST THURROCK, GBR RM20 3XD
Mode: Full Time
Hours: Monday to Thursday 8-5pm. Friday 8am-2:30pm. No weekends.
An interesting position with lots of opportunities for progression in a brand new establishment working with an exciting customer with strong forecasts for growth.
This would be a great opportunity for those interested in pursuing a long-term career and willing to progress into managerial or senior sales role in the future.
We are looking for approachable, all-rounder customer support/warehouse operation candidates, who thrive under pressure and can deliver exceptional customer service whilst also working within a warehouse supporting role. A full UK driving licence is required as you\’d be driving with a company van.
Key Responsibilities:
- Customer Services: Picking and restocking customer stocks and delivering to customer site. Handling incoming calls, answering emails, identifying and evaluating customers\’ needs to deliver satisfaction, going the extra mile to engage customers, purchasing stock, general operations in the POS, communicating with colleagues, providing customers with updates. IT skills would be advantageous.
- Warehouse: Picking, packing, receiving, cycle counts, restocking, managing shipping and processing goods in, general warehouse operations. Forklift licence is not necessary but can be obtained on-the-job.
If you have warehouse and/or customer service experience and would like to build your career with a well-established company, then this position is the right fit for you.
Package:
- Excellent starting salary
- Free parking
- 20 Days Holidays plus 8 Bank Holidays
- Auto-enrolment pension
- Monthly bonus after your probation period
- Excellent long-term prospects and progression opportunities
- International travel and training events.
Job Types: Full-time, Temp to perm
Pay: £26,400.00 per year
Additional Pay:
- Performance bonus
Benefits:
- On-site parking
Schedule:
- Monday to Friday
- No weekends
Work Location: In person
#J-18808-Ljbffr
Sales Support employer: Fastenal Europe, Ltd.
Contact Detail:
Fastenal Europe, Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support
✨Tip Number 1
Familiarise yourself with the company and its products. Understanding what they offer and their customer base will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight your customer service skills in conversations. Since this role involves a lot of customer interaction, be ready to share specific examples of how you've gone above and beyond for customers in previous positions.
✨Tip Number 3
Prepare to discuss your ability to work under pressure. This position requires handling multiple tasks simultaneously, so think of instances where you've successfully managed stress and maintained high performance.
✨Tip Number 4
If you have any experience with warehouse operations or logistics, be sure to mention it. Even if it's minimal, showing that you understand the basics of warehouse processes can set you apart from other candidates.
We think you need these skills to ace Sales Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and warehouse operations. Use specific examples that demonstrate your ability to thrive under pressure and deliver exceptional customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the Sales Support role. Mention your willingness to progress into managerial positions and how your skills align with the company's needs.
Highlight Relevant Skills: Emphasise any IT skills you possess, as they would be advantageous for this role. Also, mention your full UK driving licence and any previous experience in picking, packing, or general warehouse operations.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Fastenal Europe, Ltd.
✨Show Your Customer Service Skills
Since the role involves a lot of customer interaction, be prepared to discuss your previous experiences in customer service. Highlight specific examples where you went the extra mile to ensure customer satisfaction.
✨Demonstrate Your Ability to Work Under Pressure
The job requires thriving under pressure, so think of instances where you've successfully managed stressful situations. Share how you prioritised tasks and maintained a positive attitude during busy times.
✨Familiarise Yourself with Warehouse Operations
Even if you haven't worked in a warehouse before, showing an understanding of basic warehouse operations can set you apart. Research common practices like picking, packing, and stock management to discuss intelligently.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s growth plans and opportunities for progression. This shows your interest in the role and your long-term commitment to the company.
