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- Tasks: Support customers and manage warehouse operations while delivering exceptional service.
- Company: Join a top-rated employer known for innovation and growth opportunities.
- Benefits: Enjoy free parking, 20 days holiday, monthly bonuses, and international training events.
- Why this job: Perfect for those seeking career progression in a dynamic and supportive environment.
- Qualifications: A full UK driving licence is required; customer service or warehouse experience is a plus.
- Other info: No weekends! Work Monday to Friday with excellent long-term prospects.
The predicted salary is between 24000 - 36000 £ per year.
Location: J31 Park
Motherwell Way
WEST THURROCK, GBR RM20 3XD
Mode: Full Time
Hours: Monday to Thursday 8-5pm. Friday 8am-2:30pm. No weekends
An interesting position with lots of opportunities for progression in a brand new establishment working with an exciting customer with strong forecasts for growth.
This would be a great opportunity for those interested in pursuing a long-term career and willing to progress into managerial or senior sales role in the future.
We are looking for approachable, all-rounder customer support/warehouse op candidates, who thrive under pressure and can deliver exceptional customer service whilst also working within a warehouse supporting role. Full UK driving licence would be required as you\’d be driving with a company van.
Key responsibilities will include:
Customer Services:
Picking and restocking customer stocks and delivering to customer site. Handling incoming calls, answering emails, identifying and evaluating customers\’ needs to deliver satisfaction, going the extra mile to engage customers, purchasing stock, general operations in the POS, communicating with colleagues, providing customers with updates. IT skills would be advantageous.
Warehouse:
Picking, packing, receiving, cycle counts, restocking, managing shipping and processing goods in, general warehouse operations. Forklift licence is not necessary but can be obtained on-the-job.
If you have warehouse and/or customer service experience and would like to build your career with a well-established company then this position is the right fit for you.
Package
- Excellent starting salary
- Free parking
- 20 Days Holidays plus 8 Bank Holiday
- Auto-enrolment pension
- Monthly bonus after your probation period
- Excellent long-term prospects and progression opportunities
- International travel and training events.
- #148 World\’s Best Employer 2018 (Forbes)
- #68 World\’s Most Innovative Company 2016 (Forbes)
- We are proud to work and partner with the world\’s largest companies
Job Types: Full-time, Temp to perm
Additional pay:
- Performance bonus
Benefits:
- On-site parking
Schedule:
- Monday to Friday
- No weekends
Work Location: In person
#J-18808-Ljbffr
Sales Support employer: Fastenal Europe, Ltd.
Contact Detail:
Fastenal Europe, Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support
✨Tip Number 1
Familiarise yourself with the company and its products. Understanding what they offer and their customer base will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight your customer service skills in conversations. Since this role involves a lot of customer interaction, be ready to share specific examples of how you've successfully handled customer queries or complaints in the past.
✨Tip Number 3
Prepare to discuss your ability to work under pressure. This position requires someone who can thrive in a fast-paced environment, so think of instances where you've managed multiple tasks efficiently.
✨Tip Number 4
If you have a driving licence, make sure to mention it. Since you'll be required to drive a company van, emphasising your readiness to take on this responsibility can set you apart from other candidates.
We think you need these skills to ace Sales Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and warehouse operations. Use specific examples that demonstrate your ability to thrive under pressure and deliver exceptional customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the Sales Support role. Mention your willingness to progress into managerial positions and how your skills align with the company's needs.
Highlight Relevant Skills: Emphasise any IT skills you possess, as well as your ability to handle customer inquiries effectively. If you have a driving licence, make sure to mention it, as it's a requirement for the role.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Fastenal Europe, Ltd.
✨Showcase Your Customer Service Skills
Since the role involves a lot of customer interaction, be prepared to discuss your previous experiences in customer service. Highlight specific examples where you went above and beyond to satisfy a customer.
✨Demonstrate Your Ability to Work Under Pressure
The job requires thriving under pressure, so think of instances where you've successfully managed stressful situations. Share how you maintained composure and delivered results despite challenges.
✨Familiarise Yourself with Warehouse Operations
Even if you don't have extensive warehouse experience, showing that you understand basic operations can set you apart. Research common warehouse tasks and be ready to discuss how you can contribute.
✨Prepare Questions About Career Progression
This position offers opportunities for growth, so prepare thoughtful questions about potential career paths within the company. This shows your interest in long-term commitment and ambition.
