Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers, manage warehouse operations, and support team efforts.
- Company: Join a top-rated employer known for innovation and career growth.
- Benefits: Enjoy a competitive salary, free parking, holidays, and monthly bonuses.
- Why this job: Great for those seeking a long-term career with excellent training and promotion opportunities.
- Qualifications: A full UK driving licence is required; customer service or warehouse experience is a plus.
- Other info: Potential for international travel and on-the-job forklift training.
Overview
Salary/Rate £27,000 annum. Excellent in-house training and future prospects. Over 95% are promoted from within.
Location
Coventry
This would be a great opportunity for those interested in pursuing a long-term career and willing to progress into managerial or senior sales role in the future.
We are looking for approachable, all-rounder supply chain support, who thrive under pressure and can deliver exceptional customer service whilst also working within a warehouse supporting role. Full UK driving licence would be required as you’d be driving with a company van.
Key responsibilities will include:
Responsibilities
- Customer Services: Handling incoming calls, answering emails, identifying and evaluating customers’ needs to deliver satisfaction, going the extra mile to engage customers, purchasing stock, general operations in the POS, communicating with colleagues, providing customers with updates. IT skills would be advantageous.
- Warehouse: Picking, packing, receiving, cycle counts, managing shipping and processing goods in, general warehouse operations. Forklift licence would be a big plus but can be obtained on-the-job.
If you have warehouse and/or customer service experience and would like to build your career with a well-established company then this position may be the right fit for you.
Working week
- Monday to Thursday 8:00-5:00pm
- Friday 8:00 – 2:30pm
Package
- Excellent starting salary
- Free parking
- 20 Days Holidays plus 8 Bank Holiday
- Auto-enrolment pension
- Monthly bonus after your probation period
- Excellent long-term prospects and progression opportunities
- International travel and training events
- #148 World’s Best Employer 2018 (Forbes)
- #68 World’s Most Innovative Company 2016 (Forbes)
- We are proud to work and partner with the world’s largest companies
#J-18808-Ljbffr
Customer Service Representative/ Trainee Account Manager (M/F/D) employer: Fastenal Europe, Ltd.
Contact Detail:
Fastenal Europe, Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative/ Trainee Account Manager (M/F/D)
✨Tip Number 1
Familiarise yourself with our company values and culture. Understanding what we stand for at StudySmarter will help you align your responses during any interviews, showcasing that you're a great fit for our team.
✨Tip Number 2
Highlight your customer service skills in conversations. Be prepared to share specific examples of how you've gone the extra mile for customers in previous roles, as this is crucial for the Customer Service Representative position.
✨Tip Number 3
If you have experience in warehouse operations, be ready to discuss it! Mention any relevant tasks you've handled, such as picking and packing, as this will demonstrate your versatility and readiness for the role.
✨Tip Number 4
Show enthusiasm for growth and development. Since we promote from within, expressing your desire to advance into managerial or senior sales roles will make you stand out as a candidate who is committed to a long-term career with us.
We think you need these skills to ace Customer Service Representative/ Trainee Account Manager (M/F/D)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and warehouse operations. Emphasise any skills that align with the job description, such as IT skills or a driving licence.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your willingness to learn and progress into managerial positions, as well as your ability to thrive under pressure.
Highlight Relevant Experience: In your application, clearly outline any previous roles in customer service or warehouse settings. Use specific examples to demonstrate how you have gone the extra mile for customers or successfully managed tasks in a fast-paced environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Fastenal Europe, Ltd.
✨Showcase Your Customer Service Skills
Since the role heavily focuses on customer service, be prepared to share specific examples of how you've handled customer inquiries or complaints in the past. Highlight your ability to empathise with customers and go the extra mile to ensure their satisfaction.
✨Demonstrate Your Teamwork Abilities
This position requires collaboration with colleagues in both customer service and warehouse operations. Be ready to discuss instances where you've successfully worked as part of a team, showcasing your communication skills and adaptability.
✨Familiarise Yourself with Warehouse Operations
Even if your primary focus will be on customer service, having a basic understanding of warehouse processes can set you apart. Research common warehouse tasks and be prepared to discuss how you can contribute to these operations.
✨Prepare Questions About Career Progression
With excellent long-term prospects mentioned in the job description, show your interest in growth by asking insightful questions about training opportunities and potential career paths within the company. This demonstrates your commitment to a long-term career.
