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- Tasks: Deliver exceptional customer service and support warehouse operations while driving a company van.
- Company: Well-established company with a strong reputation for employee growth and innovation.
- Benefits: Competitive salary, free parking, 20 days holiday, monthly bonuses, and international training events.
- Why this job: Kickstart your career with excellent training and real opportunities for progression into management.
- Qualifications: Customer service or warehouse experience; full UK driving licence required.
- Other info: Join a company ranked among the world's best employers with dynamic career prospects.
The predicted salary is between 27000 - 37800 £ per year.
Salary/Rate: £27,000 annum. Excellent in-house training and future prospects. Over 95% are promoted from within.
Location: Ystrad Mynach
This would be a great opportunity for those interested in pursuing a long-term career and willing to progress into managerial or senior sales role in the future.
We are looking for approachable, all-rounder supply chain support, who thrive under pressure and can deliver exceptional customer service whilst also working within a warehouse supporting role. A full UK driving licence would be required as you\’d be driving with a company van.
Key responsibilities will include:
Customer Services: Handling incoming calls, answering emails, identifying and evaluating customers’ needs to deliver satisfaction, going the extra mile to engage customers, purchasing stock, general operations in the POS, communicating with colleagues, providing customers with updates. IT skills would be advantageous.
Warehouse: Picking, packing, receiving, cycle counts, managing shipping and processing goods in, general warehouse operations. A forklift licence would be a big plus but can be obtained on-the-job.
If you have warehouse and/or customer service experience and would like to build your career with a well-established company then this position may be the right fit for you.
Working week
- Monday to Thursday 8:00-5:00pm
- Friday 8:00 – 2:30pm
Package
- Excellent starting salary
- Free parking
- 20 Days Holidays plus 8 Bank Holiday
- Auto-enrolment pension
- Monthly bonus after your probation period
- Excellent long-term prospects and progression opportunities
- International travel and training events
- We are proud to be ranked #148 World’s Best Employer 2018 (Forbes) and #68 World’s Most Innovative Company 2016 (Forbes), and we partner with the world’s largest companies
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Customer Service Representative/ Trainee Account Manager (M/F/D) employer: Fastenal Europe, Ltd.
Contact Detail:
Fastenal Europe, Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative/ Trainee Account Manager (M/F/D)
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent achievements. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you had to handle difficult customers or solve problems on the spot. Being able to share these experiences will demonstrate your ability to thrive under pressure.
✨Tip Number 3
Don’t forget to highlight your teamwork abilities! Since you'll be working closely with colleagues in both customer service and warehouse roles, showing that you can collaborate effectively is key to landing the job.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Service Representative/ Trainee Account Manager (M/F/D)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight any customer service or warehouse experience you have, as well as your ability to thrive under pressure.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've gone the extra mile in customer service or any relevant achievements that showcase your skills.
Show Your Personality: We love approachable candidates! Let your personality shine through in your application. Be genuine and express your enthusiasm for the role and the company culture.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at Fastenal Europe, Ltd.
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, mission, and what makes them stand out in the industry. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since this role heavily focuses on customer service, be prepared to share specific examples from your past experiences. Think about times when you went above and beyond for a customer or resolved a difficult situation. This will demonstrate your ability to thrive under pressure and deliver exceptional service.
✨Highlight Your Teamwork Abilities
The job involves working closely with colleagues in both customer service and warehouse operations. Be ready to discuss how you've successfully collaborated with others in previous roles. Emphasising your adaptability and willingness to support your team will resonate well with the interviewers.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask at the end. Inquire about the training opportunities, career progression, or the company culture. This shows that you're serious about your future with them and helps you gauge if it's the right fit for you.
