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- Tasks: Deliver exceptional customer service and support warehouse operations.
- Company: Join a top-rated employer with a focus on career growth.
- Benefits: Competitive salary, free parking, 20 days holiday, and monthly bonuses.
- Why this job: Kickstart your career with excellent training and promotion opportunities.
- Qualifications: Customer service or warehouse experience; driving licence required.
- Other info: Enjoy international travel and training events in a dynamic environment.
The predicted salary is between 21600 - 37800 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
Salary/Rate: £27,000 annum.
Excellent in-house training and future prospects. Over 95% are promoted from within.
Location: Coventry
This would be a great opportunity for those interested in pursuing a long-term career and willing to progress into managerial or senior sales roles in the future.
We are looking for approachable, all-rounder supply chain support, who thrive under pressure and can deliver exceptional customer service whilst also working within a warehouse supporting role. A full UK driving licence would be required as you would be driving with a company van.
Key responsibilities:
- Customer Services: Handling incoming calls, answering emails, identifying and evaluating customers' needs to deliver satisfaction, going the extra mile to engage customers, purchasing stock, general operations in the POS, communicating with colleagues, providing customers with updates. IT skills would be advantageous.
- Warehouse: Picking, packing, receiving, cycle counts, managing shipping and processing goods in, general warehouse operations. A forklift licence would be a big plus but can be obtained on-the-job.
If you have warehouse and/or customer service experience and would like to build your career with a well-established company then this position may be the right fit for you.
Working week: Monday to Thursday 8:00-5:00pm, Friday 8:00 - 2:30pm
Package:
- Excellent starting salary
- Free parking
- 20 Days Holidays plus 8 Bank Holidays
- Auto-enrolment pension
- Monthly bonus after your probation period
- Excellent long-term prospects and progression opportunities
- International travel and training events.
Customer Service Representative/ Trainee Account Manager (M/F/D) in Coventry employer: Fastenal Company
Contact Detail:
Fastenal Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative/ Trainee Account Manager (M/F/D) in Coventry
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and culture. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 3
Show off your skills! Be ready to share specific examples from your past experiences that highlight your customer service abilities and any relevant warehouse experience. This is your chance to shine!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. Plus, it shows that you're keen and professional, which is exactly what they’re looking for!
We think you need these skills to ace Customer Service Representative/ Trainee Account Manager (M/F/D) in Coventry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight any customer service or warehouse experience you have, as well as your ability to thrive under pressure.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how you can contribute to our team. Keep it friendly and professional, just like us!
Show Off Your Skills: If you've got IT skills or a forklift licence, don’t forget to mention them! These are great assets for the role and can set you apart from other candidates.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this fantastic opportunity!
How to prepare for a job interview at Fastenal Company
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities like customer service and warehouse operations. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your Customer Service Skills
Since this role heavily focuses on customer service, prepare examples from your past experiences where you went the extra mile for a customer. Highlighting your ability to handle pressure and resolve issues will show that you’re a great fit for their team.
✨Be Ready to Discuss Teamwork
This position involves working closely with colleagues in both customer service and warehouse settings. Think of instances where you successfully collaborated with others, as this will illustrate your ability to thrive in a team environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities and career progression within the company. This shows your interest in long-term growth and helps you gauge if the company is the right fit for you.
