- Provide consulting on business software solutions (ERP, CRM)
- Analyze business needs and align with IT solutions
- Customize software to meet client requirements
- Support implementation and integration projects
- Provide training to end-users on software usage
- Collaborate with clients to enhance workflows
- Conduct software testing and validation
- Document business and technical processes
- Support pre-sales activities with solution demos
- Ensure compliance with business standards
- Manage client communication and reporting
- Work with project managers for delivery
- Troubleshoot and resolve software issues
- Stay updated with software trends
- Deliver business value through IT-enabled innovation
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