At a Glance
- Tasks: Provide 1st and 2nd line IT support across various platforms and locations.
- Company: Join Theory, a dynamic retail brand focused on innovation.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
- Other info: Fast-paced environment with chances to learn and advance your career.
- Why this job: Be the tech hero keeping operations smooth during peak trading times.
- Qualifications: Experience in IT support and knowledge of POS systems required.
The predicted salary is between 30000 - 40000 £ per year.
The IT Service Desk Engineer at Theory provides 1st and 2nd line support across HQ, stores, e Commerce, and distribution centers, triaging incidents and requests to keep operations running smoothly during trading hours and peak events.
You will support end-user devices, POS and back-office systems, and manage identity and access with Entra ID/Azure AD and MFA.
Remote fixes and vendor coordination are also part of the role.
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Retail IT Service Desk Engineer | POS & Endpoint expert employer: Fast Retailing
At Theory, we pride ourselves on being an excellent employer by fostering a collaborative and innovative work culture that empowers our IT Service Desk Engineers to thrive. With a focus on employee growth, we offer continuous training opportunities and the chance to work with cutting-edge technology in a dynamic retail environment. Located at the heart of our operations, you will enjoy a supportive atmosphere that values your contributions and encourages meaningful engagement across all levels of the company.
