UNIQLO is a leading brand of the Fast Retailing Group, one of the largest apparel retailers in the world. UNIQLO respects the individuality and lifestyle of all customers and takes pride in creating high quality, long-lasting, innovative clothing at an affordable price. We are currently recruiting for a Europe E-Commerce Logistics Specialist to sit within the Logistics team, based in London office, with some travel, UNIQLO’s supply chain hubs across Europe. You will be reporting into the EU E-Commerce Logistics Manager, working closely with local and global E-Commerce teams, and external logistics service providers. As part of the UNIQLO’s Logistics Team, you will be primarily responsible for quality of middle/final-mile delivery of UNIQLO parcels. Based on in-depth analysis of data and Voice of Customers (VOC), you are expected to improve UNIQLO’s supply chain. You are also expected to work closely with our logistics service partners (warehouse and delivery companies).
What you will be responsible for
- Analysing customers’ shopping experience (VOC) to find challenges in UNIQLO’s supply chain
- Resolving any problems/complaints by compiling and analysing data
- Analysing and summarising logistics costs for optimization
- Planning and executing logistics projects and 3PL tenders
- Establishing short, mid and long-term Supply Chain strategy
- Communicating clearly and efficiently with internal stakeholders on all logistics topics
- Working with logistics service providers (3PL and delivery companies)
- Working with UNIQLO’s E-Commerce team and Customer Service team
- Monitoring UNIQLO’s logistics KPIs and improving it
Skills and Attributes
- E-Commerce Logistics Experience as a retailer or 3PL in Europe
- Experience in a fast-paced working environment
- Fluent in English both written and verbal
- Excellent analytical and issue solving skills
- Ability to process and analyze data
- Ability to organise and prioritise own workload with minimal supervision
- Leadership and interpersonal skills
- Continuous improvement mindset and ability to adapt to change
- Financial analysis
- Strong skills in Microsoft Office
- Contract and commercial negotiation (preferred)
- Procurement and Tender (preferred)
- Use of AI (preferred)
- Fluent in Spanish or Italian (nice to have)
What we can offer you
- 26 days holiday + 8 bank holidays
- Staff Discount 30%
- Private Pension Scheme
- Hybrid working, 2 days from home, 3 days in the office
- Social events throughout the year
- Seasonal Sample Sales
- Personal performance and business bonus opportunities
- Great Location - Close to transport links, underground Piccadilly and Oxford Street stations. Close by to shops restaurants/bars/cinema and gyms
UNIQLO is a Living Wage Foundation-accredited employer, committed to paying all our UK employees a real Living Wage. Commitment to Inclusion and Data Protection UNIQLO is an inclusive employer and welcomes applications from all backgrounds regardless of age, race, gender, sexual orientation, disability, or other protected characteristics. We are committed to safeguarding your privacy and personal information; please refer to our privacy policy for details on our recruitment process.
Recruitment Security Notice All official UNIQLO job postings will redirect you to our official careers page on Workday for application submission. The only exception is for roles advertised in Germany via the HeyJobs platform. UNIQLO takes recruitment security seriously and is committed to protecting the recruitment process from misuse. #LI-HYBRID #LI-POST
UNIQLO is the largest of eight brands in the Fast Retailing Group. With global sales of approximately US $20.2 billion, for the fiscal year ending August 31, 2024, Fast Retailing is one of top three leading apparel retail companies in the world. UNIQLO has more than 2,300 stores in 25 markets around the world and continues to expand its footprint. UNIQLO’s LifeWear philosophy consist of offering clothing that comes from the Japanese values of simplicity, quality and longevity, constantly being innovated to bring more warmth, more lightness, better design, and better comfort to people’s lives. For more information about UNIQLO and Fast Retailing, please visit www.uniqlo.com and www.fastretailing.com.
E-Commerce Logistics Specialist employer: Fast Retailing Co.
Fast Retailing Co. is an attractive employer due to its commitment to employee development and a supportive work culture. The company offers competitive salaries, flexible working arrangements, and unique opportunities for recognition, including trips to Tokyo for top performers. With a focus on growth and innovation, employees can thrive in their careers while contributing to a globally recognized brand.
StudySmarter Expert Advice🤫
We think this is how you could land E-Commerce Logistics Specialist
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Fast Retailing Co. are looking for when hiring for a E-Commerce Logistics Specialist.
✨Showcase Your Skills with an Online Portfolio
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✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Fast Retailing Co. as a E-Commerce Logistics Specialist, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Fast Retailing Co.’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a E-Commerce Logistics Specialist.
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Fast Retailing Co., make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
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Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
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How to prepare for a job interview at Fast Retailing Co.
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Fast Retailing Co. uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Fast Retailing Co.. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
