At a Glance
- Tasks: Plan and optimise online merchandising to enhance customer experience and drive sales.
- Company: Join UNIQLO, a leading global apparel brand known for innovation and quality.
- Benefits: Enjoy 26 days holiday, 30% staff discount, hybrid working, and more!
- Other info: Inclusive workplace with great career growth and social events.
- Why this job: Be part of a dynamic team shaping the future of online retail.
- Qualifications: 3-5 years in fashion merchandising with strong analytical skills.
The predicted salary is between 31500 - 38500 £ per year.
UNIQLO is a leading brand of the Fast Retailing Group, one of the largest apparel retailers in the world. UNIQLO respects the individuality and lifestyle of all customers and takes pride in creating high quality, long-lasting, innovative clothing at an affordable price.
We are currently recruiting an Online Assistant Merchandising Planner to sit within the EU Ecommerce team based in our London office. You will be reporting into the Online Merchandising Planning and Inventory Control Manager, to develop a full understanding of the UNIQLO range across the Ecom. We are looking for an experienced Online Assistant Merchandiser to ensure that our website is optimized to deliver on the trading strategy and customer experience. The role will also have merchandising planning responsibilities for certain product categories.
What you will be responsible for:
- Planning the launch of relevant landing pages to enhance the trading strategy
- Maintaining and optimising category pages according to product assortment, including ownership of product sorting maintenance and content planning
- Maintaining on-site search, navigation, and other parts of the website to ensure best-in-class customer journey and reflects the trading strategy
- Working with analytics team to improve the onsite customer journey
- Working with the website operations team to manage website content update priorities
- Managing sales planning for selected product divisions (depending on experience)
- Work with E-Commerce merchandise planner, Head of Online Trading, and Merchandising team to develop season plan for selected product divisions
Skills, Experience and Attributes:
- 3-5 years’ merchandising experience within fashion retail
- Strong analytical/quantitative experience
- Strong business acumen with track record to drive sales
- Strong Microsoft Excel skills
- English fluency
What we can offer you:
- 26 days holiday + 8 bank holidays
- Staff Discount 30%
- Global Profit Share Scheme
- Employee Assistance Programme
- Private Medical Care (optional)
- Private Pension Scheme
- Travel to work loan scheme
- Hybrid working, 2 days from home, 3 days in the office
- Social events throughout the year
- Seasonal Sample Sales
- Volunteer Day – twice a year
- Great Location - Close to transport links, underground Piccadilly and Oxford Street stations. Close by to shops restaurants/bars/cinema and gyms
UNIQLO is an inclusive employer and we welcome applications from all profiles, regardless of age, race, gender, sexual orientation, disabilities or background.
We take data protection very seriously and understand the importance of protecting your privacy and Personal Information. For the recruitment process, you can find the applicable privacy policy on our site.
Beware of Recruitment Scams. All official UNIQLO job postings will redirect you to our official careers page on Workday for application submission. The only exception is for roles advertised in Germany via the HeyJobs platform. UNIQLO takes recruitment security seriously and is committed to protecting the process from misuse. Stay alert and apply only through verified sources.
Online Assistant Merchandising Planner employer: FAST RETAILING CO., LTD.
FAST RETAILING CO., LTD. is an excellent employer, offering a dynamic work environment at UNIQLO Spitalfields where employees can thrive and grow. With regular opportunities for promotions and pay increases every three months, alongside a supportive team culture and attractive perks like staff discounts, this role is perfect for those seeking meaningful employment in a collaborative setting.
StudySmarter Expert Advice🤫
We think this is how you could land Online Assistant Merchandising Planner
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like FAST RETAILING CO., LTD., so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like FAST RETAILING CO., LTD.!
We think you need these skills to ace Online Assistant Merchandising Planner
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at FAST RETAILING CO., LTD., customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at FAST RETAILING CO., LTD. and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show FAST RETAILING CO., LTD. that you’re ready to jump in and contribute right away!
How to prepare for a job interview at FAST RETAILING CO., LTD.
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!