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- Tasks: Tailor and customise clothing while providing exceptional customer service.
- Company: Join UNIQLO, a leading global fashion retailer with a focus on sustainability.
- Benefits: Enjoy a 30% staff discount, career progression, and structured training.
- Why this job: Be part of a team that reimagines everyday clothing and makes a positive impact.
- Qualifications: 1+ year sewing experience and a passion for teamwork and customer service.
- Other info: Flexible shifts and opportunities for promotion every 3 months.
The predicted salary is between 24000 - 36000 £ per year.
UNIQLO is a brand of Fast Retailing Co, Ltd, the fastest growing of the top three fashion retailers in the world. Through our LifeWear philosophy, we are reimagining everyday clothing - simple, high-quality pieces created to make everyone's life better. While born in Japan, we now have more than 2,500 stores worldwide and are expanding fast across the UK and Europe.
We deliver to our customers exclusive repair services as part of our sustainability activity. We are assembling a team of high-quality casual clothing enthusiasts with experience in tailoring or customising clothes to join our growing team!
- Contract: Permanent – Full time, 37.5h per week
- Shift pattern: 8.5 hour shifts per day including 1-hour unpaid meal break. Applicants must be flexible to work both morning and late shift patterns. Full weekend availability is required.
Key responsibilities:
- Welcome every customer with a friendly smile
- Provide exceptional service on all occasions
- Advise customers across all product categories
- Perform high-quality alterations of trousers, skirts and sleeves and fix or replace zippers
- Upcycling (such as Sashiko and downing etc.)
- Clearly understand alteration or repair requirements with customers to ensure that their requirements are met
- Understand and follow policies and procedures to ensure a smooth operation and minimise loss
- Collaborate enthusiastically with all team members and offer to support them when needed to form a united high performing team
- Relay the voice of customers about products and services to company management to continue to make our business relevant for the customers of today and tomorrow
- Keep back of house areas organised and tidy
- Participate in all activities contributing to the overall store experience and objectives
Essential skills and behaviours:
- Have experience 1+ year in sewing and finishing
- A bias for teamworking
- Excellent communication skills
- Perfect time management skills
- Ability to follow detailed instructions and processes quickly
- Personable and service-focused
- A professional, positive approach at all times
- A drive to achieve results individually and as a team
- An enthusiasm for UNIQLO brand values and products
- Keen to build a career in retail
- Previous retail experience is a bonus, but not essential
Pay and Benefits:
- 30% staff discount
- Employee of the Month award
- Structured training and development
- Career progression – promotion opportunity available every 3 months
We look forward to hearing from you!
UNIQLO is an inclusive employer, and we welcome applications from all profiles, regardless of age, race, gender, sexual orientation, disabilities or background.
Tailoring Specialist - UNIQLO Covent Garden in London employer: FAST RETAILING CO., LTD.
Contact Detail:
FAST RETAILING CO., LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tailoring Specialist - UNIQLO Covent Garden in London
✨Tip Number 1
Get to know UNIQLO's LifeWear philosophy! When you understand what the brand stands for, you can connect better with customers and show your enthusiasm during interviews. Plus, it’ll help you tailor your responses to fit their values.
✨Tip Number 2
Practice your sewing skills before the interview! Being a Tailoring Specialist means showcasing your expertise. Bring along some examples of your work or even a portfolio to impress the hiring team with your craftsmanship.
✨Tip Number 3
Show off your teamwork spirit! UNIQLO values collaboration, so be ready to share examples of how you've worked well in teams before. Highlighting your ability to support colleagues will make you stand out as a great fit for their culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the safest way to ensure your application gets noticed. Plus, it shows you’re serious about joining the UNIQLO family. Let’s get you that job!
We think you need these skills to ace Tailoring Specialist - UNIQLO Covent Garden in London
Some tips for your application 🫡
Show Your Passion for Tailoring: When writing your application, let us know why you love tailoring and how it fits into your life. Share any personal projects or experiences that highlight your skills and enthusiasm for customising clothes.
Be Personable and Friendly: Remember, we’re all about exceptional customer service! Use a warm and friendly tone in your application to reflect the welcoming atmosphere we strive for at UNIQLO. Show us that you can connect with customers just as easily as you can sew a perfect hem.
Highlight Teamwork Skills: We value collaboration, so make sure to mention any experiences where you’ve worked well in a team. Whether it’s in retail or other settings, sharing examples of how you support your teammates will help us see you as a great fit for our team.
Apply Through Our Website: To ensure your application gets to us safely, please apply through our official careers page. It’s the best way to make sure your details are secure and that we receive your application directly!
How to prepare for a job interview at FAST RETAILING CO., LTD.
✨Know Your Craft
Make sure you brush up on your tailoring skills before the interview. Be ready to discuss your experience with alterations, repairs, and any specific techniques like Sashiko. Showing your passion for high-quality clothing will resonate well with UNIQLO's values.
✨Showcase Your Customer Service Skills
UNIQLO places a strong emphasis on exceptional customer service. Prepare examples of how you've provided great service in the past, especially in retail settings. Think about times when you went above and beyond to help a customer.
✨Team Player Attitude
Collaboration is key at UNIQLO. Be ready to talk about your experiences working in teams. Highlight instances where you supported colleagues or contributed to a positive team environment, as this aligns with their focus on teamwork.
✨Embrace the Brand Values
Familiarise yourself with UNIQLO's LifeWear philosophy and sustainability efforts. During the interview, express your enthusiasm for their brand values and how you can contribute to their mission of making everyday clothing better for everyone.
