At a Glance
- Tasks: Support and enhance IT infrastructure for UNIQLO's stores across Europe.
- Company: Join UNIQLO, a leading global apparel retailer with a commitment to quality and innovation.
- Benefits: Enjoy 26 days holiday, 30% staff discount, hybrid working, and performance bonuses.
- Other info: Inclusive workplace with opportunities for growth and collaboration across Europe.
- Why this job: Be part of exciting projects that improve technology in a fast-paced retail environment.
- Qualifications: 3+ years in IT Infrastructure with strong troubleshooting and networking skills.
The predicted salary is between 37800 - 46200 £ per year.
UNIQLO is a leading brand of the Fast Retailing Group, one of the largest apparel retailers in the world.
UNIQLO respects the individuality and lifestyle of all customers and takes pride in creating high quality, long-lasting, innovative clothing at an affordable price.
We are currently recruiting for an IT Infrastructure Specialist to sit within the EU team, based in our London office.
You will be reporting into the IT Infrastructure Manager, working closely with internal departments and external suppliers at an EU level.
This is an opportunity for someone with hands-on IT infrastructure and network support experience who enjoys working in a fast-paced, multi-site retail environment.
You'll play a key role in supporting and improving the technology that powers UNIQLO's stores and offices across Europe, combining day-to-day operational support with exciting infrastructure and network projects while collaborating with international teams and vendors.
Responsibilities
- Support and enhance the IT infrastructure that underpins UNIQLO's stores and offices across Europe.
- Manage network operations, troubleshoot infrastructure issues, maintain system performance and security, and work closely with internal teams and external vendors to deliver reliable IT services.
- Contribute to infrastructure projects, new store openings, network deployments, and continuous improvements that enable our business to grow and operate efficiently.
Skills, Experience and Attributes
- 3+ years experience in an IT Infrastructure, Network Support, or Systems Support role, with strong hands-on troubleshooting capabilities.
- Strong knowledge of networking technologies including LAN, WAN, VPN, DHCP, DNS, TCP/IP, and basic Cisco networking.
- Experience supporting Microsoft technologies including Windows Server, Active Directory, Group Policy, Office 365, and Exchange.
- Experience working with cloud platforms, particularly AWS.
- Proven experience delivering infrastructure projects, system rollouts, and new store or office technology deployments.
- Strong stakeholder management skills, with the ability to build relationships across business functions and third-party suppliers.
- Excellent communication skills, with the ability to support, train, and coach end users and first-line support teams.
- Highly organised with strong prioritisation skills and a proactive, solution-focused approach.
- Comfortable working independently while collaborating effectively within a global team environment.
- Fluent English communication skills and willingness to travel across Europe as required.
What we offer
- 26 days holiday
- 8 bank holiday
- 30% staff Discount
- Employee Assistance Programme
- Private Pension Scheme
- Performance-based bonus scheme
- Complimentary tea and coffee
- Hybrid working model: 2 days remote, 3 days office-based
- Social events throughout the year
- Seasonal sample sales
- Volunteer Day – twice a year
- Prime location near Piccadilly and Oxford Street stations with easy access to shops, restaurants
- Commitment to Inclusion and Data Protection
UNIQLO is an inclusive employer and welcomes applications from all backgrounds regardless of age, race, gender, sexual orientation, disability, or other protected characteristics.
We are committed to safeguarding your privacy and personal information; please refer to our privacy policy for details on our recruitment process.
UNIQLO is the largest of eight brands in the Fast Retailing Group.
With global sales of approximately US $20.2 billion, for the fiscal year ending August 31, 2024, Fast Retailing is one of top three leading apparel retail companies in the world.
UNIQLO has more than 2,300 stores in 25 markets around the world and continues to expand its footprint.
UNIQLO’s Life Wear philosophy consist of offering clothing that comes from the Japanese values of simplicity, quality and longevity, constantly being innovated to bring more warmth, more lightness, better design, and better comfort to people’s lives.
For more information about UNIQLO and Fast Retailing, please visit www. uniqlo. com and www. fastretailing. com.
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IT Infrastructure Specialist employer: FAST RETAILING CO., LTD.
FAST RETAILING CO., LTD. is an excellent employer, offering a dynamic work environment at UNIQLO Spitalfields where employees can thrive and grow. With regular opportunities for promotions and pay increases every three months, alongside a supportive team culture and attractive perks like staff discounts, this role is perfect for those seeking meaningful employment in a collaborative setting.
StudySmarter Expert Advice🤫
We think this is how you could land IT Infrastructure Specialist
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what FAST RETAILING CO., LTD. values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges FAST RETAILING CO., LTD. might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at FAST RETAILING CO., LTD.!
✨Direct Apply to FAST RETAILING CO., LTD.
Let's not forget to apply directly through the FAST RETAILING CO., LTD. website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Infrastructure Specialist
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at FAST RETAILING CO., LTD..
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at FAST RETAILING CO., LTD.. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at FAST RETAILING CO., LTD.
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
