EC Logistics Specialist

UNIQLO is a leading brand of the Fast Retailing Group, one of the largest apparel retailers in the world. UNIQLO respects the individuality and lifestyle of all customers and takes pride in creating high quality, long-lasting, innovative clothing at an affordable price. We are currently recruiting for a Europe E-Commerce Logistics Specialist/Manager to sit within the EU E-Commerce Logistics team, based in London office, with some travel to logistics warehouse in UK, Germany, and the Netherlands as well as our delivery service providers across Europe. You will be reporting into the EU E-Commerce Logistics Manager, working closely with the warehouse operations teams and global teams, and external logistics service providers. As part of the UNIQLO’s Logistics Team, you will be primarily responsible for E-Commerce Logistics area, where you are expected to improve customer’s satisfaction which is one of a value driver of UNIQLO. To achieve this target, you are expected to work closely with logistics service provider (warehouse operator and last mile delivery company), to improve UNIQLO’s logistics KPIs. In future, there will also be opportunity to expand the area to retail logistics, which is related to our stores which we operate across Europe and the UK. What you will be responsible for Communicating clearly and efficiently with internal stakeholders on all logistics topics Working with logistics service providers (3PL and delivery companies) Working with UNIQLO’s E-Commerce team and Customer Service team. Monitoring UNIQLO’s logistics KPIs and improve it. Managing Inventory on our system (write on/write off, etc.) Resolving any problems/complaints about the status of goods Analysing and summarising logistics costs using Excel Compiling and analysing data to improve work efficiency of warehouse operations (shipping/receiving/stock) Planning and executing logistics projects. Utilizing tools such as warehouse / transport management dashboard Candidate’s Profile Experience Experience in European logistics operations and/or parcel delivery management Having an understanding and knowledge of warehouse operations Experience in a fast-paced working environment Having analysised and summarised logistics cost and output to Excel Skills and Attributes Fluent in English both written and verbal Excellent analytical and issue solving skills Ability to process excel data and analyze data Ability to organise and prioritise own workload with minimal supervision Leadership and interpersonal skills ·Continuous improvement mindset and ability to adapt to change What we can offer you 26 days holiday + 8 bank holidays Staff Discount 30% Hybrid working, 2 days from home, 3 days in the office Social events throughout the year Seasonal Sample Sales Personal performance and business bonus opportunities Great Location – Close to transport links, underground Piccadilly and Oxford Street stations. Close by to shops restaurants/bars/cinema and gyms UNIQLO is an inclusive employer and we welcome applications from all profiles, regardless of age, race, gender, sexual orientation, disabilities or background. Uniqlo is a modern Japanese company that inspires the world to dress casually. Uniqlo has enjoyed strong growth by offering high-quality casual wear at reasonable prices based on its SPA (Specialty Store Retailer of Private Label Apparel) business model, which spans product design, manufacture, distribution and retail. The first Uniqlo store opened in 1984 in Japan. Uniqlo now has more than 1700 stores and worldwide operations, including the U.K., China, Hong Kong, South Korea, the United States, France, Singapore, Russia, Taiwan, Malaysia, Thailand, Germany, Belgium and Australia. Part of the Fast Retailing group, Uniqlo is truly determined to achieve the goals in the group\’s mission statement: \”Changing clothes. Changing conventional wisdom. Change the world.\” and to become the #1 Retail Apparel Group in the world. #J-18808-Ljbffr