At a Glance
- Tasks: Create and execute email marketing campaigns while analysing performance metrics.
- Company: Join a dynamic eCommerce team at a leading fashion brand.
- Benefits: Flexible working hours, competitive pay, and opportunities for growth.
- Other info: Collaborative environment with a focus on innovation and customer experience.
- Why this job: Be part of a creative team driving brand success in the digital space.
- Qualifications: Experience in email marketing and a passion for eCommerce.
The predicted salary is between 30000 - 40000 £ per year.
As part of the UK/EU eCommerce team, you will be responsible for building and executing email marketing campaigns, ensuring best‑in‑class representation of the Theory Brand across our eCommerce business in the UK and EU. You should be proactive, self‑motivated, and emotionally intelligent, able to work independently and as part of a team.
Key Responsibilities
- Execute the Email Marketing strategy from copy creation, design, and translation management.
- Plan, create, and send email communications, ensuring accurate content and optimal scheduling based on performance data.
- Review, improve, and manage customer journeys through the CRM software.
- Analyze email performance weekly and monthly, reporting on key metrics such as open rate, click‑through rate, and conversion rate.
- Act as the point of contact with the Global CRM team in NY for training, data support, and ad‑hoc analysis.
- Support the Digital Marketing team to plan, execute, and analyze lead generation activities across the website, events, and paid social.
- Upload paid social leads weekly and strive for automation.
- Maintain, build, and update BAU emails, analyzing their performance and contribution to business for weekly trade meetings.
- Conduct A/B tests on emails and provide strategic recommendations.
- Collaborate with the eCommerce Trading team to maintain key online components in line with the content calendar for UK/EU.
- Perform daily site‑walks to ensure content, product, customer journey, and UX align with planned activities.
- Create Jira bug reports for developers and collaborate with Customer Service to keep site information up to date.
- Develop SEO content pages to boost non‑brand keyword rankings and optimize on‑page elements such as meta descriptions, title tags, and category copy.
- Support customer care and Retail teams with omnichannel projects and related tasks.
- Assist in preparing presentations and reports for the eCommerce team from SFCC and Teamworks data.
- Support paid social activities and maintain competitive analysis.
CRM & eCommerce Specialist employer: FAST RETAILING CO., LTD.
As a CRM & eCommerce Specialist at our company, you will thrive in a dynamic and supportive work environment that values creativity and innovation. We offer comprehensive benefits, opportunities for professional development, and a collaborative culture that encourages personal growth while making a meaningful impact on our brand's presence in the UK and EU markets.
StudySmarter Expert Advice🤫
We think this is how you could land CRM & eCommerce Specialist
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like FAST RETAILING CO., LTD. are looking for when hiring for a CRM & eCommerce Specialist.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to FAST RETAILING CO., LTD. for the CRM & eCommerce Specialist, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at FAST RETAILING CO., LTD. as a CRM & eCommerce Specialist, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out FAST RETAILING CO., LTD.’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a CRM & eCommerce Specialist.
We think you need these skills to ace CRM & eCommerce Specialist
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at FAST RETAILING CO., LTD., make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with FAST RETAILING CO., LTD.'s goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at FAST RETAILING CO., LTD.. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at FAST RETAILING CO., LTD.
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that FAST RETAILING CO., LTD. uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at FAST RETAILING CO., LTD.. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
