Sales Assistant - UNIQLO Bullring in Birmingham

Here, YOU LEAD the business – YOU IMPACT lives – YOU GROW yourself. Wondering what your day could look like? Peek at our “day in the life” video to see what being a Sales Assistant is all about!

Hours: Full Time (37.5 hours)
Contract: Permanent
Flexibility: Fully flexible during week and weekend across various shifts (morning and late shift patterns).
Salary: Starting rate of £13.45 per hour

PART 1: Why do we exist
UNIQLO is a brand of Fast Retailing Co, Ltd, the fastest growing of the top three fashion retailers in the world. While born in Japan, we now have more than 2,500 stores worldwide and are expanding fast across the UK and Europe – it’s never been a more exciting time to join us. Through our LifeWear philosophy, we are reimagining everyday clothing - simple, high-quality pieces created to make everyone’s life better.

PART 2: Lead with purpose
At UNIQLO, you’ll be key to shaping memorable customer experiences and contributing to the growth and evolution of our business. We see you as:

• A Brand Ambassador – bringing our values, products, and services to life to deliver exceptional service that reflects the spirit of UNIQLO.
• A Partner in Management – offering fresh ideas, relaying customer feedback to uncover new opportunities, and of course, driving sales.
• A Retail Specialist – building strong product knowledge and mastering day-to-day operations and services to confidently support customers and keep your store running smoothly.

PART 3: Feel your impact
In this role, you’ll do much more than just sell clothes! Your key responsibilities will include:

• Customer Service: Offering a rewarding shopping experience—from the fitting rooms to the high-tech tills—by being attentive and responsive to customers’ needs.
• Sales Floor Excellence: Keeping the store clean, well-stocked, organised, and beautifully presented to inspire customers.
• Sales & Inventory Management: Monitoring customer reactions to our products to recommend adjustments to visual displays and stock levels for each style, colour, and size, to satisfy customer demand.
• Team Collaboration: Working with all colleagues, offering your support, and helping create a strong, united team.
• Sustainability: Championing our recycling programme, promoting our repair services, and participating in local community activities.
• Retail Technology: Contributing to content creation for our social media campaigns, styling app, or livestream channel if you are excited about being in the spotlight.

PART 4: Evolve with courage
From day one, we invest in your growth and provide you with:

• On-the-job training: Develop your customer service and store operation skills in real-time with the guidance of an experienced trainer, right there in your store.
• Classroom training: Join colleagues from various stores together with a trainer, to learn our company values and history and our best practices in retail.
• Digital learning tools: Enjoy self-paced learning, using online manuals, quizzes, to secure product knowledge and shop floor standards.
• A supportive culture: Tap into the valuable experience of all members in your store. With their support and your commitment, you will be able to progress quickly as we offer four promotion opportunities each year to advance your career.

PART 5: Enjoy the benefits
Promotion and pay increase opportunities every 3 months.
Highly competitive compensation.
Structured skill assessment, feedback, and personalised training plan.
Inclusive, collaborative team environment.
Perks and rewards: Staff discounts, “Sales Assistant of the Month” award, “Customer Service Excellence” award taking the winner to Tokyo, paid volunteer days.

Your Future Starts Here! This isn’t just a job— it’s a career launchpad. Join us and see your leadership, your impact, and your career grow.

UNIQLO is an inclusive employer, and we welcome applications from all profiles, regardless of age, race, gender, sexual orientation, disabilities, or background.