Clinical Tech. (Medical Assistant)

At Fast Pace Health, Clinical Techs provide both clinical and administrative support essential for effective patient care. They work under the direct supervision of a Provider, Nurse Practitioner, or Physician Assistant. Their responsibilities include delivering outstanding patient service, maintaining a compassionate and welcoming atmosphere, and responding quickly and accurately to changes in patient condition or response to treatment. The position requires effective communication with team members and excellent knowledge of clinical procedures.

Why Choose Fast Pace Health? Fast Pace Health is a growing company offering support and mentorship to help you become the best Clinical Tech you can be. We focus on growing your clinical skills and providing a rewarding career path. Our team works together to surpass business goals and ensure our patients receive the best care in a positive environment. We offer competitive pay and benefits such as holiday pay, PTO, medical, dental, vision, and Work-Life balance. Employees can participate in community events and outreach programs, including parades, book drives, festivals, trunk-or-treating, fun runs, and more. We celebrate holidays with dress-up days and potlucks. At Fast Pace, our community is our family, and we prioritize a family-first culture.

Responsibilities

• Perform all responsibilities of the Patient Care Specialist as outlined in the job description.
• Maintain friendly, professional relations with all employees and build confidence and credibility.
• Provide clinical and administrative support, adhering to company policies and procedures.
• Uphold the company's Core Values: teamwork, communication, empowerment, quality of care, and friendliness.
• Ensure activities comply with department expectations and legal regulations, including HIPAA and other health information management standards.
• Prepare exam and treatment rooms for patient intake.
• Triaging patients by checking vitals, performing blood draws, injections, etc.
• Observe patients, chart and report changes in conditions, and take necessary actions.
• Assist with lab testing and phlebotomy.
• Support providers in preparing for minor procedures and physicals.
• Maintain supplies and equipment for treatment.
• Assist patients using Virtual Medicine Providers.
• Ensure accurate and timely completion of patient charts and forward as needed.
• Coordinate referrals and obtain pre-authorizations as directed.
• Maintain positive relationships with clients and staff, fostering a respectful and friendly work environment.
• Perform federal and non-federal DOT, BAT, and Drug Screen exams.
• Meet physical, sensory, cognitive, and environmental demands of the role.
• Adhere to operational standards and promote confidentiality.
• Complete mandatory compliance training.
• Maintain cleanliness of the office and support a professional environment.
• Perform other duties as assigned.

Secondary Responsibilities

• Assist with clerical tasks such as patient check-in, recording demographic and insurance information.
• Verify insurance eligibility and explain payment and billing policies.
• Answer phones, take messages, and respond to voicemails professionally.

Supporting Telehealth

• Prepare patient charts via virtual communication methods such as phone or video conferencing.
• Assist with follow-ups, including pharmacy requests, paperwork, scheduling, and clinical calls.

Additional Requirements

• Level 1: High School Diploma or equivalent, current CPR license, and at least 1 year of experience as a certified MA, EMT, or Paramedic in a clinical setting, preferably urgent care.
• Level 2: Certified MA, EMT, or Paramedic with a current CPR license, and either (1) 4 years’ relevant experience and 2 years in a Fast Pace role or (2) 6 years’ relevant experience.
• Level 3: Certified MA, EMT, or Paramedic with a current CPR license, and either (1) 6 years’ relevant experience and 2 years in a Fast Pace role or (2) 8 years’ relevant experience.
• Level 4: Same as Level 3 with additional experience requirements.
• CPR certification must be active within 7 days of hire.

Experience and Education Requirements

• High School Diploma or equivalent; at least 1 year of relevant clinical experience preferred.
• Active, verifiable license or certification required.
• TB and IV certifications must be obtained within 60 days if applicable.

Compliance and Equal Opportunity

Fast Pace Health is committed to equal employment opportunity and creating an inclusive environment. We welcome qualified applicants regardless of race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, veteran status, marital status, parental status, genetic information, or conduct. For more information, see the provided links. In Mississippi, pre-employment drug and alcohol testing is required, with prior notice to applicants.